Chapter 2: About Samaritans in Wales

  • We’re always here to listen, 24 hours a day, 365 days a year
  • We have a Welsh language line, open every day between 7pm and 11pm
  • We answer a call for help every 3½ minutes in Wales
  • Volunteers at branches n Wales spend over 40,000 hours answering calls for help each year
  • We have over 700 incredible Samaritans volunteers across 10 branches in Wales

Working in partnership

Our partnership work includes:

  • Our work in prisons across the UK and Ireland – in Wales we work with Her Majesty’s Prison and Probation Service (HMPPS) on suicide prevention through our Listener scheme.
  • Our work with the rail industry – a national partnership with Network Rail and the wider rail industry including British Transport Police and the train operating companies to reduce suicide on the railways and to support everyone affected.
  • Our work in schools – we work with schools to support young people through our teaching resources and offer special support if there’s a suicide in a school community.

Need support? Call 116 123 to speak to a Samaritan or

view other ways to get in touch