If you're having a difficult time

What to do if you're not feeling okay.

You can get in touch about anything that’s troubling you, no matter how large or small the issue feels.

Call us now for free on 116 123

More about calling us

We're here to listen, no judgement, no pressure, and help you work through what's on your mind. We'll never tell you what to do.

If you need advice or specialist support for a specific issue, such as a bereavement or domestic abuse, we've put together a list of specialist organisations, including their contact details, which you may find helpful.

Call us

Whatever you're going through, call us free any time, from any phone, on 116 123.

Benefits

  • Free
  • One-to-one
  • Open 24 hours a day

Maybe not if...

  • You have patchy phone signal
  • You prefer to write things down
  • You're looking for advice
Find out more

Write a letter

Sometimes writing down your thoughts and feelings can help you better understand them.

Benefits

  • Free
  • Time to compose your thoughts
  • Time to reflect between letters

Maybe not if...

  • You need urgent support right now
  • You have no fixed address
  • It's hard for you to post a letter

Write to us

Freepost SAMARITANS LETTERS

Write to us Freepost SAMARITANS LETTERS, , ,
Find out more

Email us

Sometimes writing things down and taking some time to reflect can help you understand them better.

Benefits

  • Time to compose your thoughts
  • No need to respond right away
  • Work things through over time

Maybe not if...

  • You need urgent support right now
  • You want to talk things through in one go
  • You want to speak to the same person throughout

[email protected]

Response time: It may take several days to get a response by email

[email protected] Response time: It may take several days to get a response by email
Find out more

Welsh language

If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call. We also have a letter writing service in Welsh.

Find out more

Self-help app

Keep track of how you're feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis

Benefits

  • Free
  • Work things through in your own time
  • You don't need to speak to anyone if you're not ready

Maybe not if...

  • You need urgent help right now
  • You want to speak to a volunteer
  • Your internet connection is unreliable
Find out more

I want to kill myself

Suicidal thoughts can be complex, frightening and confusing.

Signs you may be struggling to cope

Some things to look out for in yourself, or someone you know.

If you want to self-harm

Whether you sometimes think about self-harm, or you’ve already hurt yourself, we’re here. Read more about how we can help.

Practical tips if you find yourself ‘doomscrolling’ online news and social media

If you're finding it hard to cope with the news and social media, you’re not alone.

If you're worried about your mental health during the coronavirus pandemic

Tips and resources to help you look after your mental health during the coronavirus pandemic.

Other sources of help

If you're looking for advice or support for a specific situation, these organisations may be able to help. Browse our list.