Bringing hope to life.
Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide.
Every six seconds we respond to a call for help.
Every year, we answer more than 5 million calls for help by phone, email, SMS, letter, face to face at one of our local branches and through our Welsh language service.
We're here 24/7, before, during and after a crisis.
Whether it’s an ‘are you ok?’ at just the right moment, or the midnight support of a trained volunteer; whether it's better training in the workplace or campaigning for more investment in national and local suicide prevention – we're here.
Our charity works to make sure there’s always someone there, for anyone who needs someone.
Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.
Read more our vision, mission and values.
Who we are
During 2017, more than 20,000 people volunteered their time for Samaritans:
- almost 17,000 trained listening volunteers responded to calls for help
- 2,000 volunteers supported the running of our 201 branches
- more than 1,700 people in prisons volunteered as trained Listeners providing peer support.
Read more about Samaritans' structure and how our volunteers, staff and branches work together.
The fact that somebody understood, did not criticise, did not palm me off, did not judge or advise... gave me back my confidence in me as a person.
Samaritans caller