Find out what it's like to work at Samaritans and take a look at our list of job vacancies
What we're about
From humble beginnings with just one phone line over 60 years ago, Samaritans volunteers now respond to around 10,000 calls for help – by phone, email or face to face – every day.
To make sure we can be there for everyone who needs us, in the right way for them, we have to constantly innovate and respond to the changing needs of our callers, and those people who provide our life-changing service. To help us do that, Samaritans is embarking on a really exciting period in our history. Through a brand new programme of work we'll be looking at how we make volunteering even more rewarding, how we use technology to deliver our service and how we learn and develop to make sure Samaritans remains relevant, accessible, available and affordable for everyone. All so we can deliver a better service to our callers and reduce suicide.
As part of these plans we have a number of exciting new vacancies. If you've got the skills, we've got a role where you will literally be changing lives by helping Samaritans be there for everyone who is struggling to cope, now and in the future.
If you're interested, please take a look at the opportunities below and send us an application. We'd love to hear from you.
If you have any question please contact us on [email protected]
Current Jobs
Digital Manager
As Digital Manager, you’ll lead on the content and functionality of Samaritans’ websites and email marketing platforms to maximise our audiences’ experience of these channels. Find out more about the Digital Manager role here.
Researcher (Evaluation & Service Development)
As Researcher, you will ensure that Samaritans services are informed by evidence; generating, providing, and utilising evidence to continually inform services so that we have the best impact we can for service users. Find out more about the Researcher role here.
Data Analyst
As Data Analyst, you’ll analyse data and communicate insights, plus inform our work in research, fundraising, communications, partnerships and influencing.Find out more about the Data Analyst role here.
Internal Communications Coordinator
This is a brand new role to assist with the delivery of our internal communications and engagement strategy for Samaritans. You’ll support the production of high quality, effective and targeted communications that inform and engage both volunteers and staff. Find out more about the Internal Communications Coordinator role here.
Policy Officer
We are looking for a Policy Officer to support our work to influence current policy and practice locally and nationally to help achieve our vision that fewer people die by suicide. Find out more about the Policy Officer here. Find out more about the Policy Officer role here.
Philanthropy Officer
We are looking for a Philanthropy Office to play a central role by identifying, cultivating, and soliciting new major donor prospects and stewarding a portfolio of existing donors. Find out more about the Philanthropy Officer here.
Information & Advisory Service Manager, Online Harms
We are looking for a Information & Advisory Service Manager to work on our exciting Online Excellence Program, working in collaboration with government, tech companies, academics, third sector organisations and people with lived experience to develop a hub of excellence in online suicide prevention. Find out more about the Information & Advisory Service Manager here.
Our Locations
Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30 minutes by train from London Waterloo. We also have offices in Scotland, Wales and the Republic of Ireland.
Employee Benefits
- Flexible working: We are leaders in our approach - work where you want, when you want, as long as it works for you, your team and the charity
- Trust & empowerment: Our core principles for promoting and encouraging flexible working (including remote working, part-time hours and flexi-hours)
- Inclusive culture: We are committed to becoming more inclusive and diverse in everything we do
- Highly engaged people: 1* Best Companies accreditation
- Learning & Development opportunities: Training to support your development and stretching project work to grow
- Family-friendly policies: We support you through all of life's stages
- Competitive salary with an annual salary review
- 28 days’ annual leave per annum (25 days annual leave plus 3 wellbeing days)
- Pension Scheme with The People’s Pension (Samaritans matches employee contribution up to 5%)
- Life Assurance (2 x salary)
- Interest Free Season Ticket Loan
- Mental Health First Aiders (provide peer to peer, confidential emotional support at work)
- Employee Assistance Programme (confidential helpline providing 24-hour, 7 day a week support)
- Health Cash Plan (employees can claim money back on their health and wellbeing costs including dental, optical and physiotherapy)
- Central Office, Ewell: Free car parking, shower/changing facilities and staff-ran exercise classes
Samaritans is proud to be a Disability Confident Committed Employer, a supporter of the Show The Salary campaign and rated very good to work for by the Best Companies Index 2021