Write us a letter
Writing a letter can be a personal and safe way for you to get your feelings across. It might be too upsetting to talk about certain things on the phone, and writing everything down can help you work through it.
If you don’t have easy access to a computer or telephone, or just don’t like email or talking on the phone, you can write to us for free here:
Freepost SAMARITANS LETTERS
You can explain your situation in as much detail as you feel comfortable with and we'll aim to reply within 7 days. A hand-written response that you can keep and refer to may also suit you better.
Sometimes people worry that they can't write well. You don’t need to worry about spelling, grammar or the quality of your handwriting. You can write freely, without embarrassment or fear of being judged.
Find the service that's right for you...
Call us
Whatever you're going through, call us free any time, from any phone, on 116 123.
Benefits
- Free
- One-to-one
- Open 24 hours a day
Maybe not if...
- You have patchy phone signal
- You prefer to write things down
- You're looking for advice
Call us any time, day or night 116 123
Visit a branch
Speak to a Samaritan face-to-face
Benefits
- Meet face-to-face
- Safe branch environment
- Branches all around the UK and ROI
Maybe not if...
- You need urgent support right now
- You need support outside opening hours
- You prefer to stay anonymous
Write a letter
Sometimes writing down your thoughts and feelings can help you better understand them.
Benefits
- Free
- Time to compose your thoughts
- Time to reflect between letters
Maybe not if...
- You need urgent support right now
- You have no fixed address
- It's hard for you to post a letter
Write to us
Freepost SAMARITANS LETTERS
Email us
Sometimes writing things down and taking some time to reflect can help you understand them better.
Benefits
- Time to compose your thoughts
- No need to respond right away
- Work things through over time
Maybe not if...
- You need urgent support right now
- You want to talk things through in one go
- You want to speak to the same person throughout
[email protected]
Response time: It may take several days to get a response by email
Welsh language
If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call. We also have a letter writing service in Welsh.
Self-help app
Keep track of how you're feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis
Benefits
- Free
- Work things through in your own time
- You don't need to speak to anyone if you're not ready
Maybe not if...
- You need urgent help right now
- You want to speak to a volunteer
- Your internet connection is unreliable