4. When you should let someone else help
If the person you are worried about is in immediate danger, for example if they have hurt themselves, call an ambulance on 999. This is the quickest way to get help, but we can call an ambulance on your behalf, if you prefer.
Where to get help
If they have feelings of anxiety, depression or if they’re feeling unwell in other ways - it could be a good idea for them to talk to their GP. A doctor can help them understand what they’re feeling, and help find longer term treatment, like therapy or medication. You can find their local GP here.
Depending on the situation, it might be helpful to reach out to a specialist service. For example, survivors of domestic abuse, elderly people and LGBT+ people can all seek tailored support from certain organisations. We’ve put together a list of specialist services in the UK and Ireland.
You can also suggest they call us. We’re here to listen, no judgement, no pressure, no matter what they’re going through. They can call us for free on 116 123 or email us at [email protected]. Our lines are open 24/7, 365 days a year.
Or you can ask us to call them on their behalf. If we call and somebody else picks up, we won’t leave a message.