Chester and District Samaritans

Chester and District Samaritans

Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

36 Upper Northgate Street
Chester Cheshire CH1 4EF

Where we work

Chester, Ellesmere Port, Neston, Wrexham, Deeside

How we can help

Prisons outreach

We work with HMP Berwyn (Wrexham) prison to reduce suicide and self-harm in the prison.

Face to face

If you'd like to talk to someone face-to-face in a quiet, private space, we're open weekdays 10am-6pm, weekends 10am-1pm. Unfortunately this service has been suspended because of the coronavirus oandemic.

Listening service

Whatever you're going through, a Samaritan will face it with you. Nationally we're here 24 hours a day, 365 days a year.

Schools outreach

We regularly visit local primary schools to talk about the vital importance of keeping emotionally healthy.

10 a.m. – 6 p.m.
10 a.m. – 6 p.m.
10 a.m. – 6 p.m.
10 a.m. – 6 p.m.
10 a.m. – 6 p.m.
10 a.m. – 1 p.m.
10 a.m. – 1 p.m.
  • Accessible toilets
  • Wheelchair accessible
  • Best to phone ahead if planning to visit.

Chester and District Samaritans have been willingly giving their time to help people in Chester, Ellesmere Port, Neston, Wrexham and Deeside for more than 50 years, every day of the year.

Chester Branch.jpeg

Chester Bus Campaign 2021 - Click Here

In 2019 we answered

  • 19,129 phone calls
  • 7454 emails and texts

We met people in our branch 28 times and reached out to approximately 9320 people outside of the branch.

And we're really proud to be part of the hugely respected national charity Samaritans, who drive our campaigns; the latest (June 2020 and ongoing) being ' Real People, Real Stories'.


Owing to the coronavirus pandemic, Chester Samaritans have regretfully stopped all Face to Face callers and other visitors to the branch, as well as all outreach work by branch volunteers within local communities. We will update these website details when this situation changes.

Callers can still phone the Samaritans for free on 116 123 or send an email to [email protected]

Meanwhile, do consider using easyfundraising every time you shop online to generate funds to help run our branch - at no cost at all to you! If you prefer, please use the 'Donate to this branch' link below.

Could you be a listening volunteer to support people when they most need it? Or help us as a fundraising Friend to raise the £85 a day it costs to keep our branch running (some of this comes from kind donations), contribute to the costs of our freecall number and publicise our community activities? Please go to the 'Volunteer at this branch' link below.

The below information is retained for when we're able to return to providing our normal non pandemic service :

Our Outreach Director ([email protected]) would love to hear from you if you would like to -

  • organise an individual or group fundraising event for us
  • arrange a talk about what we do
  • offer us a table or pitch to promote our service at your event

Photo of the branch by kind permission of the Chester Blog.

Follow us on Twitter Tweets by @Devasamaritan

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Chester and District Samaritans, a charity registered in England (1170862). Chester and District Samaritans is a recognised branch of Samaritans.