Download document: Understanding and Responding to Grief course outline
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Grief is a deeply personal experience that many people will face. There are many different types of loss, and it's different for everyone.
Our Understanding and Responding to Grief half-day course is for anyone who has contact with a customer or colleague – or anyone in their personal lives – who is experiencing grief. It will help people recognise the common emotional responses to the typical stages of grief and give them the skills to respond to them sensitively and effectively.
This course will help participants to:
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The course was interesting and engaging, using tools and techniques that I will take away to use, not only within my work role environment, but personally as well
Course attendee