Workplace staff training

We are aware that for many organisations COVID-19 (coronavirus) is creating a lot of uncertainty and this may be having an impact on your business and your employees in a number of ways. We understand that any kind of uncertainty can have an impact on people’s wellbeing – as such, Samaritans have created some advice and guidance should you be worried about your mental or emotional health during this time which can be found here.

Samaritans’ official response is to support best efforts to slow the spread of the illness by reducing the risk not only to yourself, but to those around you. In order to protect yourselves, delegates and organisations who book with us, we have taken the decision to postpone all face-to-face training courses.

In order to try and deliver our training, which is possibly even more important given the current challenges, we would like to offer virtual facilitated versions of the courses which delegates can access from their homes. Please fill in the on-form for the course if you are interested in digital delivery please state in the comments box.

If you prefer to wait for face to face training, please complete an in-house enquiry form and we will stay in contact with you until Government guidelines change.

Thank you so much for your support at this difficult time, income from Samaritans training courses supports the delivery of Samaritans core service, as a result last year income from Workplace Training supported the cost of 55,000 calls for help to Samaritans free call help line.

Our courses

Our standard day programmes run from 10am – 4pm and can accommodate up to 20 people. Learn more about our courses below:

Conversations with vulnerable people - This course will benefit anyone whose role brings them into contact with vulnerable customers or colleagues. Please express your interest on the enquiry form for a facilitated digital option, delivered in shorter modular sessions by one of Samaritans experienced trainers.

Managing suicidal conversations - Anyone whose role may bring them into direct contact with people who have suicidal feelings should attend this course.

Please express your interest on the enquiry form for a facilitated digital option, delivered in shorter modular sessions by one of Samaritans experienced trainers.

Building resilience and wellbeing - This course is aimed at organisations which are committed to promoting emotional health and resilience in the workplace.

Please express your interest on the enquiry form for a facilitated digital option, delivered in shorter modular sessions by one of Samaritans experienced trainers. .

Managing vulnerable situations - This course is aimed at front-line support staff e.g. security guards and customer service personnel who support vulnerable people within a retail setting.