The power of effective debriefing can help you feel safe to explore difficult experiences and the emotions that go with them.
This course is CPD certified
Who is this course for?
Our latest training offering Debriefing conversations to support your team draws on Samaritans’ 70 years of experience of supporting our listening volunteers to debrief after their shifts.
After a challenging conversation or event while at work, individuals can often experience stress and other difficult feelings like anxiety. Debriefing sessions, conducted with empathy and understanding, provide an important outlet for these emotions to be acknowledged and expressed without judgement.
This short course has been designed to develop the skills of anyone in a role where they are supporting individuals or teams who support others.
Contact our team about this course
Find out more
Course Objectives
This course will help participants to:
- Understand how debrief conversations can support individual and team wellbeing.
- Appreciate the connection between emotional health and resilience.
- Explore the potential impact of supporting vulnerable people.
- Use a conversation framework and supportive listening skills for an effective debrief.
- Recognise the importance of self-care when supporting others.
Interested in this course?
Get in touch with our team today.
I have enjoyed the opportunity to explore how debriefing can support both the people I work with and myself in being more mentally healthy.
I found the course extremely beneficial to my every day mental health as it has given me the permission to take a step back and talk about how calls may have affected me. Similarly, I am now more aware of the signs in my colleagues when they have been affected and can offer support.
People Services Advisor – Mitchells & Butlers
612
STEP courses delivered last year
6100
course participants in the past year
99%
of course participants would recommend our courses to others*
*This statistic is from STEP course attendees from the 24/25 financial year.