How does Samaritans Self-Help work?
Track your mood
Record how you're feeling, see patterns in your mood and get suggestions for things that could help
Create a safety plan
Make a plan for how you could keep yourself safe in a crisis
Try techniques
Practise a range of techniques to help you challenge and cope with difficult feelings
Keep track of helpful activities
Remind yourself of the things that make you feel better, and get ideas for new things to try
Sometimes it can be difficult to talk about your feelings. Even knowing exactly how you're feeling can be hard.
We've created Samaritans Self-Help to provide a type of support that you can use without having to discuss your feelings with someone else. It will help you learn safe, memorable techniques for coping with things that are troubling you, through a range of interactive features. It can also help you make a plan to stay safe in a crisis, and keep track of things you can do away from the app to help yourself feel better.
Samaritans Self-Help is a web application that you can use online in your browser or install on a computer or smartphone. It's not monitored by our volunteers, and we can't see what you write in it.
Found something that isn't working correctly?
Report an issue with Samaritans Self-Help
Find the service that's right for you...
Call us
Whatever you're going through, call us free any time, from any phone, on 116 123.
Benefits
- Free
- One-to-one
- Open 24 hours a day
Maybe not if...
- You have patchy phone signal
- You prefer to write things down
- You're looking for advice
Call us any time, day or night 116 123
Visit a branch
Speak to a Samaritan face-to-face
Benefits
- Meet face-to-face
- Safe branch environment
- Branches all around the UK and ROI
Maybe not if...
- You need urgent support right now
- You need support outside opening hours
- You prefer to stay anonymous
Write a letter
Sometimes writing down your thoughts and feelings can help you better understand them.
Benefits
- Free
- Time to compose your thoughts
- Time to reflect between letters
Maybe not if...
- You need urgent support right now
- You have no fixed address
- It's hard for you to post a letter
Write to us
Freepost SAMARITANS LETTERS
Email us
Sometimes writing things down and taking some time to reflect can help you understand them better.
Benefits
- Time to compose your thoughts
- No need to respond right away
- Work things through over time
Maybe not if...
- You need urgent support right now
- You want to talk things through in one go
- You want to speak to the same person throughout
[email protected]
Response time: It may take several days to get a response by email
Welsh language
If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call. We also have a letter writing service in Welsh.
Self-help app
Keep track of how you're feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis
Benefits
- Free
- Work things through in your own time
- You don't need to speak to anyone if you're not ready
Maybe not if...
- You need urgent help right now
- You want to speak to a volunteer
- Your internet connection is unreliable