Wellbeing support line for health and social care workers

Samaritans have launched new, confidential support lines for health and social care workers and volunteers based in England and Wales

The support lines are run by Samaritans and all calls are answered by trained Samaritans volunteers, who provide confidential, non-judgmental support.

If you're feeling overwhelmed or frightened and you need to talk, Samaritans are there to help.

What can I talk about?

If you need to process your experiences during the coronavirus crisis, our volunteers are there for you. That's whether you've had a tough day, are feeling worried or overwhelmed, or just have a lot on your mind.

We listen without judgement, so you can talk to us about anything that’s troubling you. And if you need any practical support or information about other services, such as debt advice or bereavement support, our volunteers can point you in the direction of other useful sources of support.

Why does the service exist?

The spread of coronavirus is affecting all social care workers and everyone in the NHS, from nurses, doctors and porters to care workers, personal assistants and housekeepers. For most of us, this isn't like anything anyone's ever experienced before.

Support for health and social care workers in England

Now, more than ever, it’s important that we all look after ourselves and each other, which is why we’ve worked in partnership with the NHS in England to launch this confidential wellbeing support line for NHS, social care workers, and volunteers.

How does it work?

The confidential support line is open 7am to 11pm, 7 days a week, and is run by dedicated and trained Samaritan volunteers. You can call us for free on the numbers below.

NHS and social care workers in England

Call 0800 069 6222

Posters

Signpost your colleagues to the service in your workplace by downloading the following posters for staff rooms or staff noticeboards.

Support for health and social care workers in Wales

Samaritans has launched a new wellbeing support line for health and social care workers in Wales, funded by the Welsh Government. Coronavirus has changed the way we all live and work, and during this challenging time, we believe that no one working or volunteering on the frontline should have to face it alone. If you are struggling to cope or want to talk, we're here for you during the coronavirus crisis in Wales. You can call us for free on the numbers below.

NHS and social care workers in Wales (English line — open every day between 7am–11pm)

Call 08004840555

NHS and social care workers in Wales (Welsh line — open every evening between 7pm–11pm)

Call 08081642777

Cymorth i weithwyr iechyd a gweithwyr gofal cymdeithasol yng Nghymru

Mae’r Samariaid wedi lansio llinell gymorth llesiant newydd i weithwyr iechyd a gweithwyr gofal cymdeithasol yng Nghymru, sy’n cael ei hariannu gan Lywodraeth Cymru.

Mae’r coronafeirws wedi newid ein ffordd o fyw ac o weithio. Yn ystod y cyfnod heriol hwn, credwn na ddylai neb sy’n gweithio neu’n gwirfoddoli ar y rheng flaen orfod ei wynebu ar ei ben ei hun. Os ydych chi’n cael trafferth i ymdopi neu eisiau siarad, rydym yma ichi yn ystod argyfwng y coronafeirws yng Nghymru. Gallwch ein ffonio ni am ddim ar y rhifau isod.

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Saesneg — ar agor bob dydd 7am–11pm)

Ffoniwch 08004840555

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Gymraeg — ar agor bob nos 7pm–11pm)

Ffoniwch 08081642777

Our Frontline

Our Frontline is a round-the-clock one-to-one support service for health, care, emergency and key workers.

If you're worried about your mental health during the coronavirus outbreak

Here are some resources to help you look after your mental health during the coronavirus pandemic.

Contact a Samaritan

If you need someone to talk to, we listen. We won't judge or tell you what to do.