Wellbeing support line for health and social care workers

The support lines are run by Samaritans and all calls are answered by trained Samaritans volunteers, who provide confidential, non-judgmental support.

You can talk to us about whatever’s troubling you, however large or small the issue feels. Maybe you've had a tough day, are feeling worried or overwhelmed, or just have a lot on your mind. Sometimes, a listening ear, some time to reflect and a chance to talk things through can make all the difference.

We listen without judgement, so you can talk to us about anything that's worrying you. And if you need any practical support or information about other services, such as debt advice or bereavement support, our volunteers can point you in the direction of other useful sources of support.

The spread of coronavirus has affected all social care workers and everyone in the NHS, from nurses, doctors and porters to care workers, personal assistants and housekeepers. That's why the wellbeing support line is available for anyone who works or volunteers in health or social care, no matter what role you do. Our volunteers are on hand to support you when you’ve had a tough day, are feeling under pressure or have lots on your mind.

Now, more than ever, it’s important that we all look after ourselves and each other, which is why we worked in partnership with the NHS in England to launch this confidential wellbeing support line for anyone working or volunteering in health and social care.

How does it work?

The confidential support line is open 7am to 11pm, 7 days a week, and is run by dedicated and trained Samaritan volunteers. You can call us for free on the numbers below.

NHS and social care workers in England

Posters

Signpost your colleagues to the service in your workplace by downloading the following posters for staff rooms or staff noticeboards.

Samaritans offers a free wellbeing support line for health and social care workers in Wales, funded by the Welsh Government. Coronavirus has changed the way we all live and work, and during this challenging time, we believe that no one working or volunteering in health or social care should have to face it alone. If you are struggling to cope or want to talk, we're here for you. You can call us for free on the numbers below.

NHS and social care workers in Wales (English line — open every day between 7am–11pm)

NHS and social care workers in Wales (Welsh line — open every evening between 7pm–11pm)

Mae’r Samariaid yn cynnig llinell gymorth lles ddi-dâl i weithwyr iechyd a gofal cymdeithasol yng Nghymru, a ariennir gan Lywodraeth Cymru. Mae’r Coronafeirws wedi newid y ffordd rydyn ni i gyd yn byw ac yn gweithio, ac yn ystod y cyfnod heriol hwn, credwn na ddylai neb sy’n gweithio neu’n gwirfoddoli ym maes iechyd a gofal cymdeithasol orfod ei wynebu ar ei ben ei hun. Os ydych chi’n cael trafferth i ymdopi neu eisiau siarad, rydyn ni yma i chi. Gallwch ein ffonio’n ddi-dâl ar y rhifau isod.

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Saesneg — ar agor bob dydd 7am–11pm)

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Gymraeg — ar agor bob nos 7pm–11pm)