Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

Elspeth House
2 Wheatfield Way
Kingston Upon Thames KT1 2QS

How we can help

Face to face

Please note that we are currently unable to see visitors face to face. If you would like to speak to a Samaritan please call our freephone number 116 123

Listening service

Our volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts. We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times. You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear.

  • Step free access to building as well as lift and wheelchair accessible toilet facilities.

Kingston Samaritans have been providing emotional support to our callers in the local community (Kingston, Surbiton, Esher, New Malden and Richmond) since 1968.

Elspeth House

In light of government advice, we've taken the difficult decision to stop offering face to face support in our branches, and our training sessions for new volunteers. But this doesn’t mean we’re not here....

It may take us a little longer to answer calls or emails at this time, but if you feel like you have nowhere to turn and you're struggling to cope, we're still here to listen on 116 123 or by email - [email protected]

The coronavirus outbreak is affecting the way many of us live our lives, and it's normal that this will affect people's mental health. If you're finding things tough, we've got some resources that might be helpful here.

Please support our fundraising appeal - Your donation will help us to continue to reach those who are struggling to cope.

How we help (please note that our services are currently restricted due to Government guidelines)

  • By providing emotional support on the phone and by email for anyone who is struggling to cope including those who have thoughts of suicide.
  • By being available to residents across the borough who wish to to visit us to talk to a Samaritan face to face.
  • By reaching out to high risk groups and communities to reduce the risk of suicide.
  • By providing support locally through our various Outreach activities, including working in partnership with Network Rail and Wandsworth Prison.
  • By running workshops and events in schools throughout the community and supporting events at both Kingston University and Kingston College.

Find out more about us by clicking here.

How you can help us

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Kingston Samaritans, a charity registered in England (1168320). Kingston Samaritans is a recognised branch of Samaritans.