Kingston upon Thames

Contact us

116 123 free from any phone

Elspeth House
2 Wheatfield Way
Kingston Upon Thames KT1 2QS

How we can help

Listening service

Our volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts. We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times. You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear.

Face to face

If you'd like to talk to a Samaritan face to face, we are open to receive visitors from 7.30am to 9.30pm every day. No appointment is needed, you can just turn up. The building is on the corner of Wheatfield Way and Palmer Crescent. Please come to the entrance on Palmer Crescent (green door). There is no charge for this service.

Schools outreach

Young people are the one of the most vulnerable groups in terms of suicide and self harm. Kingston Samaritans vists local schools and colleges to give talks to help young people recognise and deal with their feelings and issues relating to suicide. Teachers wanting to know more about what we do can look up the "DEAL" pack and other information about our support for schools on the national website.

Prisons outreach

Through the Listener Scheme, we support prisoners at Wandsworth Prison, the largest prison in the UK. The Listener Scheme is a peer support scheme whereby we select, train and support prisoners to offer confidential emotional support to their fellow inmates. The prisoners are trained to listen in complete confidence to their fellow inmates who may be experiencing feelings of distress or despair, including those which may lead to suicide.

Monday
7:30 a.m. – 9:30 p.m.
Tuesday
7:30 a.m. – 9:30 p.m.
Wednesday
7:30 a.m. – 9:30 p.m.
Thursday
7:30 a.m. – 9:30 p.m.
Friday
7:30 a.m. – 9:30 p.m.
Saturday
7:30 a.m. – 9:30 p.m.
Sunday
7:30 a.m. – 9:30 p.m.
  • Accessible toilets
  • Wheelchair accessible
  • Step free access to building, lift and disabled toilet facilities.

Kingston Samaritans have been providing emotional support to our callers in the local community (Kingston, Surbiton, Esher, New Malden and Richmond) since 1968.

Kingston Samaritans

Our volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts. We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times. You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear. As well as speaking to people via telephone, email and text, we also see visitors face to face in the branch.

The branch also provides support locally through its various Outreach activities, which include working in partnership with Network Rail and Wandsworth Prison. We also attend and run workshops and events in schools throughout the community and support events at both Kingston University and Kingston College.

Being a Samaritan volunteer can help change lives and we are always looking for people to join our training programme and become listening volunteers. Why not come along to one of our Information Sessions to find out more about what this involves. Our next session is on Thursday 11th April at 7.30pm. For a full list of our upcoming Information Sessions, please see our Volunteering or sign up on our Eventbrite page. If you don't think being a listening volunteer is right for you, we are always looking for volunteers to assist with fundraising, recruitment and training admin as well as a whole host of other roles that help keep our branch running.

Kingston Samaritans does not receive funding from government nor from the national Samaritans charity so we rely heavily on the generosity of the public and the fundraising efforts of our volunteers and their friends and families. We are therefore delighted to have been chosen this year by the new Mayor of Kingston as one of three local charities that he will be supporting during his term of office. 2018 was a milestone year for us as we celebrated 50 years of listening. To be chosen by the Mayor is a wonderful recognition for our volunteers who give their time freely and often at unsocial hours to support those in distress. The Mayor’s support will enable us to reach out to more people who may be struggling to cope.

Follow us on Twitter - @sams_kingston

Kingston Samaritans, a charity registered in England (1168320). Kingston Samaritans is a recognised branch of Samaritans.