Volunteering opportunities

Although we are best known for our listening service there are a range of volunteer opportunities available at our 201 branches. Find a role that suits you.

Apply to volunteer

or make a donation to help us continue our work

Volunteer to your own strength

Whether you want to become a volunteer that handles calls, emails and visits, or use other skills to support us in a different role, Samaritans welcomes your support.

There are many other skills required to run your local branch of Samaritans.

We positively welcome enquiries from all sections of the community, including black and minority ethnic groups, people with disabilities and members of the LGBT community.

I have been involved in most aspects of the work of Glasgow branch – including statistics, administration, schools talks, publicity, building maintenance (I have a particular affinity with drains), notice board tidier and Leader duties – but not necessarily in that order!

What is a listening volunteer?

Listening volunteers deliver our service to people who get in touch by phone, email, letter and in person at one of our 201 branches.

You don’t need to have previous experience or qualifications, but you do need to be interested in other people and be open-minded.

You also need to be over 18 years old.

We want volunteers from a range of backgrounds and circumstances, because we believe this helps us provide the best service for people who contact us.

In many branches listening volunteers also reach out to people in their community – talking about Samaritans and our work in schools, colleges and community groups.

Criminal records checks

In order to protect those who contact us, we carry out criminal records checks on listening volunteers. You will be asked about a criminal record during the recruitment process.

Decisions about potential volunteers with criminal convictions are made on a case-by-case basis, taking into account the severity and circumstances of the offence and length of time since the offence took place.

A criminal conviction does not necessarily mean you can't become a listening volunteer, and we value honesty during the recruitment process.  We handle information about criminal records sensitively and confidentially.

What is a support volunteer?

There are 201 branches of the Samaritans all over the UK and Ireland, and each one has its own fundraising, management and support needs.

It’s vital we keep every branch running so we can be there for everyone that needs us, 24 hours a day.

It is a challenge to raise funds but an extremely rewarding one, especially knowing that the income really makes a difference.
Liiska, Branch fundraiser  

Support volunteers help with the many other branch activities including:

  • administration – day-to-day running of a Samaritans branch
  • publicity - all things do to with promoting Samaritans' branches. This may include liaision with the media and publishing on the website.
  • fundraising – planning and delivering fundraising activities for the branch (each branch is an independent charity and as such needs to raise its own funds to keep the branch open and support their local community)
  • finance – as each branch has independent charity status, each is required to involve a treasurer as part of their management committee.
  • IT support – maintaining the computer packages, systems and networks

Find out about the training, and how often you'll need to be in the branch.

Apply to volunteer

or consider donating to Samaritans


It makes me feel great, after a lot of training, mentoring and building up of experience, to be able, at last, to call myself a fully qualified Samaritans volunteer.

Still not sure about volunteering for Samaritans?

I'd like to volunteer but...

If you have any queries about volunteering with Samaritans, please contact the Volunteer Recruitment team:

  • Tel: 03705 62 72 82 (UK) or 1890 200 091 (Republic of Ireland)
  • Email: volunteering@samaritans.org
  • Samaritans, Volunteering Department, The Upper Mill, Kingston Road, Ewell, Surrey, KT17 2AF