Our volunteers keep Samaritans going. They make it possible for us to be here for those that need someone to listen in times of distress.
There's a whole range of things that need to be done. You could help one of our branches raise money or promote its services, organise an event, keep our computers working, volunteer to help in one of our shops or generally keep things running smoothly.
Find out if volunteering to support Samaritans is right for you.
Share your skills
We need support with tasks such as event organising, IT, maintenance, fundraising and marketing. If you have skills in these kinds of areas, volunteering is a great way to help Samaritans
Learn new skills
We need your help if you’re happy to be trained in new skills. For example you’ll learn how to use our IT systems or help raise money. These skills often prove useful at work – and on your CV.
Give something back
Whatever you do for Samaritans, you will be helping to change people’s lives for the better. That’s even true for your own life. Our volunteers say they find volunteering incredibly rewarding.
Types of tasks we need help with
This might involve running a social media channel, keeping the website updated or writing press releases.
We need to respond to enquiries from potential new volunteers, and help them through their training.
We need help keeping our technology up and running – anything from keeping software updated to troubleshooting when something goes wrong.
This is a vital role – organising events or writing funding bids to raise money that will keep our services running. Our charity shops also help raise vital funds and rely on volunteers – find out if there is one near you.
What it’s like being a volunteer
I'm pleased to be able to contribute to the work Samaritans does and to help take some of the pressure off listening volunteers.
Barry - Branch volunteer
How you need to treat people
You’re willing to understand someone else’s point of view, even if it’s different from yours.
You’ll help maintain a supportive and friendly atmosphere.
You’re comfortable with your own feelings and able to share another person’s feelings.
You’ll be careful with any information you're told, and never share it outside Samaritans.
You won’t discriminate against anyone for any reason, including gender, race, sexuality, disability or political views.
You’re able to tell the truth even when it’s difficult – for example about the type of support we can offer people, even when they want more.
How much time will I need to give?
Different roles require different amounts of time, and the times when they’re needed can vary. You can give as much or as little time as you’re able to.
It’s very fulfilling. It’s great being part of an organisation, working with people of all ages, all kinds of backgrounds.
Helen - Volunteer
What support and training will I get?
You’ll be welcomed with an induction, which will give you an understanding of what we do and don’t do. We’ll also explain our vision and our values.
Once you start volunteering we’ll support you in specific tasks and roles.
Support in the role
If you need support there will always be someone who can give you a hand, explain something or just have a chat.
How do I become a volunteer?
You'll go through an enquiry and selection process, followed by relevant training.
- Complete the enquiry form online
It's quick – we just need a few details.
- Have an interview
This is an opportunity for you to find out if the role is right for you as well for us to get to know you
- Provide references
We'll ask you for the details of two people who are happy to give you a reference.
- Start your training
You’ll attend an induction session to give you an understanding of what we do and don’t do, our vision and our values.
- Start your role
You’ll begin your role, playing your part in supporting what we do.
Our recruitment and training is all done by volunteers. It can take a few months from when you make your first enquiry, but we value everyone who is interested in volunteering with us.
Enquiring won't take long, but make sure you've read everything on this page first.