Text us

This service is working at a small scale right now, and we encourage you to contact us another way.

Call 116 123 for free 24/7

If you need to talk to a Samaritan urgently, you may find that using another service is quicker.

It is currently possible to contact us via text, but we only run this service in a limited and targeted way.

Right now, we’re still developing this service and because of this we’re unable to advertise the number nationally.

We're still here to listen, any time, day or night.

If you'd prefer to write down your thoughts you can email or write us a letter. For a fast response, it's best you call us. You can also talk to a Samaritan in person at your local branch.

Find the service that's right for you...

Call us

Whatever you're going through, call us free any time, from any phone, on 116 123.

Benefits

  • Free
  • One-to-one
  • Open 24 hours a day

Maybe not if...

  • You have patchy phone signal
  • You prefer to write things down
  • You're looking for advice

Visit a branch

Visit a local Samaritans branch

Benefits

  • Meet face-to-face
  • Safe branch environment
  • Branches all around the UK and ROI

Maybe not if...

  • You need urgent support right now
  • You need support outside opening hours
  • You prefer to stay anonymous

Write a letter

Sometimes writing down your thoughts and feelings can help you better understand them.

Benefits

  • Free
  • Time to compose your thoughts
  • Time to reflect between letters

Maybe not if...

  • You need urgent support right now
  • You have no fixed address
  • It's hard for you to post a letter

Write to us

Chris

Freepost RSRB-KKBY-CYJK

PO Box 9090

STIRLING

FK8 2SA

Write to us Chris, Freepost RSRB-KKBY-CYJK, PO Box 9090, STIRLING, FK8 2SA
Find out more

Email us

Sometimes writing down your thoughts and feelings can help you understand them better.

Benefits

  • Time to compose your thoughts
  • No need to respond right away
  • Work things through over time

Maybe not if...

  • You need urgent support right now
  • You want to talk things through in one go
  • You want to speak to the same person throughout

[email protected]

Response time: 24 hours

[email protected] Response time: 24 hours
Find out more

Welsh language

If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call. We also have a letter writing service in Welsh.