How can I help someone who is feeling suicidal?
If someone is talking about suicide, always take it seriously.
You don't have to be able to solve their problems but if you feel you can, offer support and encourage them to talk about how they're feeling. Ask direct questions and don't be afraid of frank discussions. Many people do want a chance to talk but don’t want to burden anyone around them.
Jazmine Franks, who plays Esther in Hollyoaks at the centre of a bullying campaign, provides advice on Samaritans and other sources of support for those with any problems and issues causing them distress.
Supporting someone in distress can be distressing in itself. If you're helping someone who feels suicidal, make sure you take care of yourself as well. If you need to talk about how you are feeling, please feel free to call Samaritans whenever you need.
Ask Samaritans to contact them
If you can, first try to encourage them to contact us directly, as this will put them in more control of when and how they talk to us.
When we contact them, we can tell the person that you asked us to get in touch, or keep you anonymous if you prefer.
We won’t tell you anything the person you’re worried about shares with us, or whether they wanted our support. The only information we can share with you is whether or not we managed to reach them.
You can ask us to contact whoever you’re worried about by phone, email or letter and we’ll contact them in the way you suggest with the details you provide.
If we call and somebody else picks up, we won’t leave a message.
- Know the signs: Information on suicide and self-harm for parents (pdf)
- Starting difficult conversations