Other sources of help

If you're looking for specific advice or support for a particular problem, it may be useful to talk to different organisations. You can also find more specific lists for organisations in Ireland.

You can skip to the right category using the links below.

Addiction Mental health
Benefits and rights Military
Bereavement Older people
Carers Relationships
Children/young people Sexuality
Debt Sexual/domestic abuse (Abused)
Eating disorders Sexual/domestic abuse (Abuser)
Health Victims of crime
Housing/homelessness  

Addiction

Support with alcohol and drug problems.

Tel: 028 9066 4434

Email: enquiries@addictionni.com

Hours and charges vary. 

Support with drug and alcohol problems.

Tel: 0808 808 2234

Text: 81066

24/7, 365 days a year.

National helpline for anyone concerned about their alcohol use or someone else’s.

Tel: 0300 123 1110

Charges and hours vary.

Friendly, confidential drugs advice.

Tel: 0300 123 6600

Text: 82111

W: webchat available (check website)

Information, advice, support and free counselling for the prevention and treatment of problem gambling. 

Tel: 0808 802 0133

W: webchat available (check website)

8am–12am, 7 days a week.

Confidential information and advice about drugs.

Tel: 0800 587 5879

Email available

8am–11pm, 7 days a week.


Benefits and rights

Impartial advice on rights and responsibilities across the UK.

Tel: 0344 411 1444 (England and Wales)

Tel: 0808 800 9060 (Scotland)

Tel: 0344 477 2020 (Welsh Speaker)

Tel: 0300 123 3233 (N.Ireland)

9am–5pm Mon–Fri. Charges and hours vary within nation.


Bereavement

Child Bereavement UK supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Tel: 0800 028 8840

Email: support@childbereavementuk.org 

Support available 9am–5pm Mon–Fri. 

Offers support for bereaved people.

Tel: 0808 808 1677

Tel: 0845 600 2227 (Cruse Scotland)

E: helpline@cruse.org.uk

Charges and hours vary within nation.


Carers

Support for unpaid carers for family or friends.

Tel: 0808 808 7777 (England, Scotland, Wales)

Tel: 028 9043 9843 (NI)

Hours and charges vary within nation.


Children and young people

Free help and support for children and young people in the UK.

Tel: 0800 11 11

W: webchat available (check website)

24 hours, free to call from landlines and mobile.


Debt

Debt advice for people in the UK.

Tel: 0800 138 1111

Mon-Fri: 8am-8pm, Saturday: 8am-4pm


Eating disorders

Support and information relating to eating disorders.

Email (adults): help@beateatingdisorder.org.uk  

Email (u18s): fyp@ beateatingdisorder.org.uk

Adultline: 0808 801 0677
Studentline: 0808 801 0811
Youthline: 0808 801 0711
Opening hours vary, but our helplines are now free to call.


Health

Health advice and reassurance. 111 is free from landlines and mobiles.

Tel: 111

111 is free from landlines and mobiles.


Housing and homelessness

Housing and homelessness charity offering advice and information.

Tel: 0808 800 4444 (England, Scotland)

Tel: 0345 075 5005 (Wales)

Tel: 028 9024 5640 (Northern Ireland, Housing Rights Service).

Hours and charges vary within nation.


Mental health

BACP is a membership organisation that sets standards for therapeutic practice. Their online directory can be used to locate a professional counsellor, who will usually charge for their services.

Email: bacp@bacp.co.uk

Helpline and email service for people who are experiencing depression.

Tel:  028 9035 7820

Email: help@aware-ni.org

Free in Northern Ireland.

  • Mind (England and Wales)

Advice, support and information around mental health issues including self-harm. Mind has a legal advice line in England and Wales.

Tel: 0300 123 3393

Text: 86463

Email: info@mind.org.uk

9am-6pm Mon-Fri, call charges may apply.

Advice, support and information around mental health issues including self-harm.

Tel: 0141 530 1000, phone line opening time to 9am – 4.45pm

Email: enquire@samh.org.uk

SAMH Information Service can offer information and signposting on general mental health enquiries and signpost you to your local services.

 

Military

Veterans’ Gateway is the first point of contact for veterans/military personnel and families seeking support.

Tel: 0808 802 1212

Text: 81212

W: webchat available (check website) 


Older people

Support for older people.

Tel: 0800 055 6112 (England)

Tel: 0800 022 3444 (Wales)

Tel: 0800 124 4222* (Scotland)

Tel: 0808 808 7575 (Northern Ireland)

Calls and hours vary within nation.

* Age Scotland operates its helpline in partnership with The Silver Line. 

Free information, friendship and advice to older people.

Tel: 0800 4 70 80 90

Calls are free. Open 24 hours


Relationships

Counselling and workshops on relationships and family issues.

Tel: 0300 100 1234 (Relate)

Tel: 028 9032 3454 (Relate NI)

Hours vary in each nation, call charges may apply.

 Counselling, family mediation and child contact centres.

Tel: 0345 119 2020 (Relationships Scotland)

Services usually provided at a cost. Mon - Fri 9:30am - 4:30pm call charges may apply.


Sexuality

Free support and information to lesbian, gay, bisexual and transgendered communities throughout the UK.

Tel: 0300 330 0630

Email: chris@switchboard.lgbt

W: webchat available (check website)

10am-10pm daily. Call charges may apply.


Sexual/domestic abuse (Abused)

  • Rape Crisis (women only)

Tel: 0808 802 9999 (England & Wales) (12pm-2.30pm and 7-9.30pm every day, and 3-5.30pm weekdays)

Tel: 0808 801 0302 (Scotland) (6pm–12am daily)

Tel: 1800 778 888 (N. Ireland) (24hrs Helpline)

Calls are free from landlines and some mobiles.

 Confidential helpline for men experiencing domestic violence.

Tel: 0808 801 0327

Email: info@mensadviceline.org.uk

W: webchat available (check website)

Helpline is free from most landlines and mobiles and is open Mon–Fri 9am–5pm.

Offers support to adult survivors of all types of childhood abuse. 

Tel: 0800 801 0331

10am–9pm Mon–Thu, 10am–6pm Fri. Calls are free. Please note NAPAC has a high engaged rate at times.

Support for women experiencing domestic violence, and others calling on their behalf.

Tel: 0808 200 0247

24 hrs, free most landlines but not mobiles.

Free and confidential advice around harm caused by revenge porn.

Tel: 0345 600 0459

E: help@revengepornhelpline.org.uk

Helpline is open from Mon–Fri 10am–4pm.


Sexual/domestic abuse (Abuser)

A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

Tel: 0808 802 4040

E: info@respectphoneline.org.uk

W: webchat available (check website)

Helpline is free from most landlines and mobiles and is open Mon– Fri 9am–5pm. 

 Helpline available for adult perpetrators of child sexual abuse, and concerns about other adults abusing children.

Tel: 0808 1000 900

Email: help@stopitnow.org.uk

9am-9pm Mon-Thur and 9am-5pm Fri, free from landlines.


Victims of crime

  • Victim Support

Help for victims of crime, witnesses and their families and friends.

Tel: 0808 168 9111 (England, Wales)

Tel: 0345 603 9213 (Scotland)

Tel: 028 9024 3133 (Northern Ireland)

Email: info@victimsupportni.org.uk (N.Ireland)

Hours and call charges vary in each nation. Weeknights 8pm–8am, weekends 5pm to 8am.

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