Tunbridge Wells

Tunbridge Wells & District Samaritans

Contact us

116 123 free from any phone

7 Lime Hill Road
Tunbridge Wells TN1 1LJ

Where we work

Tunbridge wells, Tonbridge, Southborough, Crowborough, Wadhurst, Uckfield, Paddock wood

How we can help

Listening service
Schools outreach
  • Arrangements can be made for wheelchair users and those with mobility problems to be seen nearby. Please contact us using our branch general enquiry form for details.

We're here for everyone, whatever your problems may be.

Tunbridge Wells Branch Image

Our Tunbridge Wells volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts. We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times. You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear.

We won't judge you or tell you what to do and you can talk to us for as long as you need to, in complete confidence.

We believe that it's important to be able to talk about difficult feelings and that being listened to, and accepted without prejudice, helps alleviate feelings of distress and despair that can sometimes be overwhelming without support.

Find more information on schools and outreach programmes in Tunbridge Wells.

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Who we are

Samaritans is available 24 hours a day to provide emotional support to people who are experiencing feelings of distress or despair, including those which may lead to suicide.

Our branch of Samaritans, Tunbridge Wells & District, is a local charity established in 1967. We cover an area from Tunbridge Wells to Heathfield and East Grinstead to Cranbrook. Currently we have 167 volunteers and no paid staff.

Samaritans can be contacted in many different ways: Telephone, Email, WebChat, a letter. If we have a Samaritan available at the time we can also see people in person at our branch in the centre of Tunbridge wells - 7 Lime Hill Road - between 9am and 9pm. Samaritans continues to be one of the few services available 24 hours a day, seven days a week.

Last year our branch was contacted approximately 26,000 times.

In addition, some of our volunteers speak at local schools, provide support in nearby Maidstone prison and attend local shows and fetes to raise money and awareness about our service.

Click here for further details about the structure and different volunteering opportunities.

Despite the range of services we provide, Samaritans receives no regular, formal, local or national government funding. The running costs of our branch in Tunbridge Wells alone are approximately £30,000 per annum and we need to raise all of this money ourselves every year. If you wish to support our branch you can do so by donating here.

Contacting us

For emotional support, call us any time on 116 123 or use one of our other means of contact. (Email, Webchat or letter).

You can also attend at our branch and be seen during the hours of 9am to 9pm provided a Samaritan is available. We are located close to the Millennium Clock Tower in the town centre at 7 Lime Hill Road, Tunbridge Wells TN1 1LJ.

To contact the Tunbridge Wells branch directly please use our branch general enquiry form to send us a message. Messages requesting emotional support should not be sent using this form.

Charity details

Registered address
7 Lime Hill Road, Tunbridge Wells

Charity number

Tunbridge Wells & District Samaritans is a Charitable Incorporated Organisation registered in England and Wales (1168382)