116 123 free from any phone
7 Lime Hill Road
Tunbridge Wells TN1 1LJ
How we can help
- Arrangements can be made for wheelchair users and those with mobility problems to be seen nearby. Please phone us for details.
We're here for everyone, whatever your problems may be.
Our Tunbridge Wells volunteers are trained to be good listeners, to be sensitive to callers' distress and to explore feelings, including those which may lead to suicidal thoughts. We do not tell you what to do, but by listening and talking through your feelings, we hope we will be able to help you get through difficult times. You don't need to be experiencing suicidal feelings to contact us; however if you are, you can be sure of an understanding and non-judgmental listening ear.
We won't judge you or tell you what to do and you can talk to us for as long as you need to, in complete confidence.
We believe that it's important to be able to talk about difficult feelings and that being listened to, and accepted without prejudice, helps alleviate feelings of distress and despair that can sometimes be overwhelming without support.
We make no charge for our service. All our volunteers are fully trained and we aim to be friendly, welcoming and there, just for you, whether you're local, from further afield or just visiting Tunbridge Wells.
Find more information on schools and outreach programmes in Tunbridge Wells.
Our privacy statement
At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.
Who we are
Welcome! Samaritans is available 24 hours a day to provide emotional support to people who are experiencing feelings of distress or despair, including those which may lead to suicide.
Our branch of Samaritans, Tunbridge Wells & District, is a local charity established in 1967. We cover an area from Tunbridge Wells to Heathfield and East Grinstead to Cranbrook. Currently we have 180 volunteers, and no paid staff.
Samaritans can be contacted in many different ways: Telephone, Email, WebChat, a letter. When face-to-face is back in action, we can see people in person at our branch in the centre of Tunbridge wells - 7 Lime Hill Road between 9am and 9pm. Samaritans continues to be one of the few services available 24 hours a day, seven days a week.
Last year our branch was contacted almost 43,000 times.
In addition, some of our volunteers speak at local schools, provide support in nearby Maidstone prison and attend local shows and fetes to raise money and awareness about our service.
Click here for further details about the structure and different volunteering opportunities.
Despite the range of services we provide, Samaritans receives no regular, formal, local or national government funding. Our running costs are less than £30,000 per annum, but we still need to raise all of this money ourselves every year. Please support us by donating here.
Samaritans can be contacted by:
Telephone: 116 123
Email: [email protected]
Webchat from the website: Samaritans.org
Samaritans App from the website: Samaritans.org
7 Lime Hill Road, Tunbridge Wells
Call free on 116123