Skip to main content
Samaritans homepage
  • Contact a Samaritan
Samaritans homepage
  • How we can help
    How we can help
    • Talk to someone
      • On the phone
      • By email
      • Write a letter
      • Find a branch
      • Self-help app
    • If you're having a difficult time
      • Signs you may be struggling to cope
      • Support groups for people bereaved by suicide
      • I want to kill myself
      If you're worried about someone else
      • If you think it's an emergency
      • Supporting someone with suicidal thoughts
      • How to support someone you're worried about
      • In the workplace
      • In schools
      • In prisons
      • In the military
      • In health and care
    • Get support as a key worker from Our Frontline
      Get support as a key worker from Our Frontline
  • Support us
    Support us
    • Volunteer for Samaritans Be there for people who desperately need someone
    • Events and fundraising Take part in an event or fundraise in your own way
    • Donate now Just £5 can fund the cost of a call
    • Online shop Browse our brilliant range of carefully sourced products for every occasion
    • Corporate partnerships There are many ways your company can support our work
    • Leave a gift in your Will You can pass on something wonderful
    • More ways to support us
  • Contact a Samaritan
  • Home
  • Find a branch
  • Norwich
  • Reaching Out in Norfolk

Our shops in Norwich

We have two cheerful charity shops in Norwich that help us raise vital funds and awareness in our local community.

It costs on average £76,650 to run our branch every year. Funds raised in our shops help make it possible to continue our service.

The shops are run by our Shop Managers, David and Luke, helped by Tracy and supported by our fantastic team of shop volunteers.

We have two wonderful shops; Sams In The City, Westlegate, Norwich and our community shop in Aylsham Road, Norwich. Take some time and come along to visit us. We're very friendly and we'd love to see you!

Volunteer

Our shops are a great place to volunteer in a Support role. You can meet new people and gain new skills – knowing that all profits raised go towards your local Samaritans branch. .

If you'd like to find out more about volunteering with us, why not take a look at the PDF or video below, or alternatively you could drop in to one of our shops, or email our shop managers: [email protected] (Westlegate shop) and [email protected] (Aylsham Road shop).

Download document: Norwich Samaritans Shops - Volunteer with Us

2.2 mb - PDF

Donate

Donations are always welcome, and can be taken in at either shop. We are able to increase the value of your donations by claiming Gift Aid, please ask in store or the van team (if donations are being collected by us) for more details.

Do you have too much to bring in by hand? Please call 01603 485 854, and we'll arrange a collection for you.

Check out the list below to see if we can accept your donation.

What can I donate?

Yes, please!

  • Clothes, footwear, bags & accessories
  • Bric-a-brac, jigsaws and toys
  • Small electrical items
  • Small pieces of furniture
  • DVDs, CDs, and books in excellent or good condition

No, thank you.

  • Large furniture
  • TVs
  • Single Cassettes
  • VHS tapes

Visit us

Samaritans shop (Aylsham Road)

321a Aylsham Rd, NR3 2AB, 01603 485 854 Mon-Fri: 9am - 4.30pm Sat: 9.30am - 4pm

Sams in the City (Westlegate)

5 Westlegate, NR1 3LT, 01603 665 554 Mon-Sat: 9.30am - 4pm

Need support? Call 116 123 to speak to a Samaritan or

view other ways to get in touch
  • Scotland
  • Republic of Ireland
  • Northern Ireland
  • Wales

Some of the content you’re seeing is based on the country you’re browsing from.

How we can help

  • Contact a Samaritan
  • If you're having a difficult time
  • If you're worried about someone else
  • Talk to us on the phone
  • Complaints, concerns and feedback

Support us

  • Volunteer for Samaritans
  • Donate now
  • Online shop
  • Supporter queries
  • Events and fundraising
  • Other ways to support us

Policy and research

  • Our policy and research
  • Suicide facts and figures
  • Campaigns
  • Supporting less well-off, middle-aged men

About Samaritans

  • What we do
  • Jobs
  • Contact us
  • News
  • Our strategy

116 123

Call us free, day or night, 365 days a year

Newsletter

Stay on top of our latest news and updates

Self-help app

Keep track of how you're feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis

  • News
  • Jobs
  • Accessibility
  • Privacy
  • Cookies
  • Legal
  • Feedback

Samaritans is a charity registered in England and Wales (219432) and in Scotland (SC040604) and incorporated in England and Wales as a company limited by guarantee (757372). Samaritans Ireland is a charity registered in the Republic of Ireland (20033668) and incorporated in the Republic of Ireland as a company limited by guarantee (450409). Samaritans Enterprises is a private limited company (01451175).