Norwich Samaritans

Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

19 St. Stephen's Square
Norwich NR1 3SS

How we can help

Face to face

You can talk to a trained volunteer in person at our branch. Opening times below.

Prisons outreach

We support HMP Norwich and HMP Bure by training prisoners to deliver face-to-face emotional support to their peers.

Listening service

Talk to us any time of the day or night, via phone, email, SMS or in person.

Schools outreach

We regularly visit Norwich schools to give talks and attend wellbeing events. We are also able to offer postvention support. Please email [email protected] for more details.

8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
8 a.m. – 9:30 p.m.
  • Accessible toilets
  • Wheelchair accessible

Norwich Samaritans have been supporting Norwich and Central Norfolk for 55 years.

Norwich Samaritans

Click to find out more about our emergency appeal or take part in Samarathon.

Every year, our 160 volunteers give over 20,000 hours to support those struggling to cope.

In 2018, we:

  • took over 29,000 calls for help
  • replied to over 2,000 emails
  • answered more than 6,000 text messages
  • met with 416 face to face visitors

What's going on in Norwich?

As well as delivering our listening service, we support HMP Norwich and HMP Bure by training prisoners to provide emotional support to their peers.

Our Outreach team regularly deliver talks and/or training at schools, local employers and community groups.

We also have two charity shops that help us to raise funds and awareness of our service in the local community. And of course, we host the occasional fundraiser.

Want to volunteer?

Due to Coronavirus, we have unfortunately had to cancel our planned Information Days. We will arrange future dates once it is safe to do so, and will keep this page updated.

In the meantime, if you would like to register your interest in volunteering, please click the button below or email us at [email protected]

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Norwich Samaritans is a registered charity (1168681). Norwich Samaritans is a recognised branch of Samaritans.