Norwich Samaritans

Contact us

116 123 free from any phone

Varah House
19 St Stephen’s Square
Norwich NR1 3SS

Where we work


How we can help

Prisons outreach
Schools outreach
Face to face
Listening service
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
9 a.m. – 8 p.m.
  • Accessible toilets
  • Wheelchair accessible

Norwich Samaritans have been supporting Norwich and central Norfolk for 60 years.

Varah House, 19 St Stephen Square Norwich Samaritans

Every year, our 180 volunteers give over 20,000 hours to support those struggling to cope.

In 2023, we:

  • took 30,000 calls for help, spending over 8,000 hours on the phone
  • replied to 1,600 emails
  • took 1,500 online chats

Want to volunteer?

Our next information and selection event is on Saturday 8th June at 10:00am.

To register your interest for upcoming information events please email [email protected]

If you're interested in volunteering with us in any way, including being a shop, support or a listening volunteer please do get in touch.

If you're a great DIYer, can help with driving our van or fundraising then we'd love to have you.

Our listening volunteers can't be there for our callers without the fantastic skills that our shop and support volunteers have to offer.

You can read a little more on the main Samaritans' website here.

If you would like to volunteer and offer your services in any way, please register your interest by clicking the button below or emailing us at [email protected]

What's going on in Norwich?

As well as delivering our listening service, we support HMP Norwich and HMP Bure by training prisoners to provide emotional support to their peers.

Our Outreach team regularly deliver talks and/or training at schools, local employers and community groups.

We also have two charity shops that help us to raise funds and awareness of our service in the local community. And of course, we host the occasional fundraiser.

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Norwich Samaritans is a Charitable Incorporated Organisation registered in England and Wales (1168681).