Manchester and Salford Samaritans, a charity registered in England (1173721). Manchester and Salford Samaritans is a recognised branch of Samaritans.

Welcome to Manchester and Salford Samaritans

If something's troubling you, get in touch:

Telephone our branch:

Phone Free on

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Manchester General Office Enquiries manchester@samaritans.org 72-74 Oxford Street Manchester M1 5NH

Usual hours open to receive callers at the door:

8.30am to 8pm Every day

Manchester and Salford Samaritans, a charity registered in England (1173721). Manchester and Salford Samaritans is a recognised branch of Samaritans.

About Manchester Samaritans

Our branch has been providing support to people in our local area and beyond since 1962.

We offer emotional support in person, by telephone, by email and by text and on average our branch helps over 42,000 people each year going through a tough time.

Our work in Manchester

A really important part of Samaritans work is to reach out to people in the community and work with other organisations to raise awareness of what we do and offer support to as many people as we can.

We have an outreach team who work with, for example local schools.  We love giving talks to anyone who invites us, so we can spread the word.

Volunteering in our Branch

Everyone in the Branch is a volunteer from Robert our Director to our part time fundraisers.  We have over 150 volunteers.  Although Samaritans is best known for its listening volunteers who answer the telephones, there are many other ways in which you can help us.  We have roles in administration, fundraising, IT support and building maintenance for example. If you are interested in volunteering with us please click the Volunteer With Us Button at side of this page.

We have three intakes of new volunteers each year and it takes approximately six months to become a Full Samaritan. The journey to becoming a Samaritan begins with Samaritans Initial Training (SIT 1.) This training has 9 modules and takes approximately six weeks. The sessions are held at the branch on weekday evenings and during the day at weekends.

After successfully completing SIT 1 new volunteers begin a mentoring period where they take calls under the guidance of a mentor. Once the mentoring period is completed the new volunteer becomes a Probationer and they can sign on to do shifts with an experienced Samaritan. During the mentoring and probationary period the new vounteer completes Samaritans Initial Training 2 (SIT2). This is four modules usually done in the evening at the branch. Once the new volunteer has completed both SIT 1 and SIT2 and succesfully worked through the mentoring and probationary period (with a minimum of 6 shifts and an overnight shift), they become Full Samaritans and members of the branch. At this stage the new volunteers can sign up for any shift.

Before applying we do ask that potential volunteers will be available to complete all the aspects of training and the required number of shifts. So if anyone has other major commitments coming up or can't make the training dates shown below it is probably best to delay your application until your diary allows the time it will take to become a Samaritan.

The dates for the new intakes during 2109 to do Samaritans Initial Training are listed here.  

Intake 1 2019

Module 0 & 1 - Sun 3rd Feb, Module 2 - Thurs 7th Feb, Module 3 - Sun 10th Feb, Module 4 - Thurs 14th Feb, Module 5 - Sun 17th Feb, Module 6&7 - Sun 24th Feb, Module 8&9 - Sun 3rd March.

Intake 2 2019

Module 0 & 1 - Sun - 2nd June, Module 2 - Tues 4th June, Module 3 - Sunday 9th June, Module 4 - Tuesday 11th June, Module 5 - Sunday 16th June, Module 6&7 - Sunday 23rd June, Module 8 & 9 Sunday 30th June.   

Intake 3 2019

Module 0 & 1 Sunday 6th Oct, Module 2 - Thursday 10th Oct, Module 3 - Sunday 13th October, Module 4 Thursday 16th October, Module 5 - Sunday 20th October, Module 6 & 7 - Sunday 27th Oct, Module 8 & 9 Sunday 3rd November.

Being a Samaritan is a very rewarding and valuable role and we look forward to welcoming new volunteers to our branch.

Raising funds for our branch can be fun!

There are so many ways you can raise money for our branch!

Each year our branch receives over 42,000 calls for support.  We need your support to help us to make sure we can be there for anyone who needs us.

There are so many ways in which you can help us; no contribution is too small to make a big difference.  Did you know you can TEXT HERE24 £5 or HERE24 £3 to 70070.

Our Work in HMP Manchester (Strangeways) and HMP Forrest Bank

Manchester Branch supports prisoners at both HMP Manchester (Strangeways) and HMP Forrest Bank through Listener Schemes.  The Listener Scheme is a peer support scheme whereby we select, train and support prisoners to offer confidential emotional support to their fellow inmates. Read More

Would you like one of our Speakers team to come and talk to you?

If you are a teacher at a school, or a member of a club or society we would be delighted to come along and talk to you about the work Samaritans do.