Referrals scheme at Coventry

We run a highly successful Referrals Scheme in conjunction with the Coventry & Warwickshire NHS Partnership Trust.

Since the scheme started we have supported hundreds of  local people and made thousands of telephone calls to them, providing additional emotional support as part of a three way partnership between Samaritans, health professionals and patients.

Referring patients is quick and easy – we simply require a name, a telephone number and a preferred time of day when a patient would like us to call. No medical history or clinical details are necessary. We will then call the patient and make subsequent calls for a period of time if desired. We liaise with the referring health professional to let them know that we are in contact with their patient and to ensure that we are providing a consistent and appropriate level of care.

Patients are made fully aware of the workings of this scheme, and are, of course, free to leave it at any time.

The scheme, which is completely free of charge, is also available to General Practitioners and other health professionals.

For further information, or to join the Referrals Scheme, please contact us by emailing