Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. A simple box of food makes a big difference, with foodbanks helping prevent crime, housing loss, family breakdown and mental health problems. Cheltenham Samaritans branch visited Cirencester Foodbank in November to hold a workshop with Foodbank volunteers. We shared listening tips, how volunteers can support those who are struggling to cope. We also shared some of the strategies volunteers can use to cope whilst supporting their local community.