Contact us
116 123 free from any phone
Victoria House
Back Albert Place
Cheltenham Gloucestershire GL52 2HN
Where we work
Cheltenham
How we can help
Accessibility information
- Accessible toilets
- Wheelchair accessible
- Sloped access (via door at the top of the drive, furthest from the street) and adapted toilet.
Welcome to Cheltenham Samaritans

Cheltenham Samaritans opened in 1963; it is an active branch with around 140 volunteers who respond to around 2,000 calls, 400 emails and 100 online chats each month.Â
Samaritans volunteers come from all backgrounds and all walks of life and offer their time to support those facing a tough time. We’re proud to have such dedicated volunteers and supporters.
Our Samaritans volunteers are available 24 hours a day to provide confidential emotional support to anyone who may be experiencing feelings of distress or despair; including those that may lead to suicide. It doesn’t matter who you are, or what you are going through, if you are finding things tough please get in touch with us and we will always listen.
Getting involved and supporting Cheltenham Samaritans
Cheltenham Samaritans is always grateful for volunteers. If you would like to share your time and help us to be there when our callers need us most, thank you
As with any charity, funds are essential to keep us open, providing vital help to those who need us. If you can help us, thank you.
Keep up to date with what we are doing on Twitter or look at our branch news.
Whatever people are going through, if they need to talk they can
- Call us: 116 123 (24 hours a day, free from any phone).
- Email us: [email protected] (we aim to respond within 24 hours).
- Or, write to us: Chris, Freepost RSRB-KKBY-CYJK, PO Box 9090, Stirling, FK8 2SA. (We aim to write back within seven days.)
Our privacy statement
At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.
Branch news
View all branch newsAs Helen steps down as Branch Director, she reflects on the past three years
27th March 2023
Chair of Friends celebrated at Community Champions reception
25th March 2023
Fundraising donation received from the Friends of Cheltenham Samaritans
24th March 2023