Samaritans of North Devon and North Cornwall

Contact us

116 123 free from any phone

2 Summerland Street
Barnstaple EX32 8JJ

How we can help

Listening service
Schools outreach
  • Wheelchair accessible

The North Devon and North Cornwall Samaritans have been offering emotional support to anyone in a crisis for over 50 years, with the very first call taken in January 1967


We are based in Barnstaple and our dedicated volunteers come from the catchment area that stretches from Camelford in North Cornwall to Lynton and Lynmouth in North Devon and we have nearly 65 local people providing their valuable time and expertise.

They work tirelessly to provide emotional support and a listening ear together with responding carefully to email messages. In addition, they keep the branch running with many duties ranging from fundraising, admin, support, training, and outreach etc.

During 2021 our volunteers were able to support contacts from 14047 people made up of

  1. 12686 telephone calls
  2. 1361 emails
  3. 0 visits to the branch

In addition, we also provide talks for community groups, schools and colleges and other organisations interested in our work.

During the current coronavirus pandemic we have from March 2020 sadly had to suspend face to face callers for everyone’s safety and these will resume when the situation allows. However, we have continued to maintain our full telephone and email service. Our selection, recruitment and training has also moved to online via Zoom. In addition, the branch has been made Covid safe with changes in how we handover shifts to ensure everyone remains safe.

2022 will see us launch a new fundraising campaign to raise much-needed funds to fully modernise our building, which sadly suffered a severe flood back in the August 2020 torrential storms. Plans have now been approved so the renovations can begin. If you would like to donate or become a corporate sponsor please contact me or use the donate button on this page.

I want to thank our team of wonderful volunteers for what they delivered in 2021 some of whom are still at home shielding but still supporting the branch on many activities. They have all done and continue to do an amazing job. They have enabled the branch to remain fully open during these difficult times and have coped with numerous changes to how we manage the branch, including embracing technology which has been challenging but rewarding.

Here in Barnstaple we will always strive to provide that much needed emotional support and be there for our callers when they need us.

Rob Leighfield - Branch Director 2022

Volunteer with us

We really need more volunteers - can you spare some time to help us?

We are always looking for people to join our friendly volunteer team in Barnstaple.

We urgently need more listening volunteers but your help could also be vital with admin, fundraising and supporting roles depending on people’s individual strengths and preferences. The link below explains in more detail what volunteering with Samaritans entails.

If you would like to take it further please follow the link below.

View our guide to volunteering at Barnstaple.

Are you interested in becoming a friend of Barnstaple Samaritans?

We rely entirely on donations from the generous public, businesses and other organisations to sustain the running of our branch. In 2022 it will cost over £70 a day (£26,000 a year) to keep us up and running or to look at it another way nearly £2 per contact that we deal with.

Due to the Coronavirus pandemic, our usual fundraising events have practically ground to a halt so we are really keen to increase our dedicated group of supporters; ‘Friends of Barnstaple Samaritans’. As one of our “Friends,” you become a vital part of our team and your relatively small monthly donation will free our volunteers to spend more of their precious time supporting our callers.

For as little as £5 a month, we will be able to cover the cost of running our branch for a day each year so we would be delighted if you would join us as a friend by setting up a monthly donation of your choice, every penny of which will go straight to the running of our branch. Please set up a regular monthly contribution here.

As a Friend and with your consent, we would keep you updated annually with news of what has been happening in our branch and also invite you to our Annual General Meeting (AGM).

Alternatively, if you would like to fundraise with an event and donate the proceeds to our branch, visit our Enthuse page here.

You can of course email our local branch on [email protected] to discuss corporate sponsorship, financial support or a fundraising event.

Leaving a legacy to North Devon and North Cornwall Samaritans

Leaving a gift to North Devon and North Cornwall Samaritans in your Will could save a person’s life.

Hear why Samaritans volunteer Bob and his wife choose to include a gift to Samaritans in their Will.

The Guide to leaving a gift in your will to North Devon and North Cornwall Samaritans helps explain the steps you need to take. The specific wording for our branch is ”I give to North Devon and North Cornwall Samaritans, registered charity in England and Wales (1174414) of 2 Summerland Street, Barnstaple, EX32 8JJ.” Thank you for your continued support.

Partnership work within our local community

We have set up a referral service which you can use for your clients if you are a professional working in primary healthcare, the NHS Crisis Resolution Team, local authority support services, a Citizens Advisor, a counsellor with TalkWorks or any supporting voluntary sector. With your client’s permission, we can call them to offer a listening ear and emotional support at a time that suits them. The attached Working in partnership will explain how the support works in more detail.

Text to donate

Text NDNC to 70085 to donate £5

Texts cost £5 plus one standard rate message

Follow us on Twitter

We would love you to follow us on our Twitter page @barnstaplesams

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

North Devon and North Cornwall Samaritans is a registered charity (1174414) and a recognised branch of Samaritans.