North Devon and North Cornwall

Samaritans of North Devon and North Cornwall

Contact us

116 123 free from any phone

2 Summerland Street
Barnstaple EX32 8JJ

How we can help

Listening service

Taking calls and and answering emails

Schools outreach

Talks to schools and colleges

  • Wheelchair accessible

The North Devon and North Cornwall Samaritans have been offering emotional support to anyone in a crisis for over 50 years, with the very first call taken in January 1967

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We are based in Barnstaple and our dedicated volunteers come from the catchment area that stretches from Camelford in North Cornwall to Lynton and Lynmouth in North Devon and we have nearly 65 local people providing their valuable time and expertise.

They work tirelessly to provide emotional support and a listening ear together with responding carefully to email messages. In addition they keep the branch running with many duties ranging from fundraising , admin, support , training, outreach etc.

During 2020 our volunteers were able to support contacts from 15072 people made up of

  1. 12855 telephone calls
  2. 2209 emails
  3. 8 visits to the branch

In addition we also provide talks for community groups, schools and colleges and other organisations interested in our work.

During the current Coronavirus pandemic we have from March 2020 sadly had to suspend face to face callers for everyone’s safety and these will resume when the situation allows . However we have continued to maintain our full telephone and email service. Our selection, recruitment and training has also moved to online via Zoom. In addition the branch has been made Covid safe with changes in how we handover shifts to ensure everyone remains safe.

I want to thank our team of wonderful volunteers some of whom are at home shielding but still supporting the branch on many activities. They have all done and continue to do an amazing job. They have enabled the branch to remain fully open during these very difficult times and have coped with numerous changes to how we manage the branch, including embracing technology which has been challenging but rewarding as we are now seeing the benefits to our callers.

Here in Barnstaple we will always strive to provide that much needed emotional support.

Debbie Lawson-Branch Director 2021

WE REALLY NEED MORE VOLUNTEERS -CAN YOU SPARE SOME TIME TO HELP US?

We are always looking for people to join our friendly volunteer team in Barnstaple.

We urgently need more listening volunteers but your help could also be vital with admin, fundraising and supporting roles depending on people’s individual strengths and preference. The link at the bottom of this page explains in more detail what volunteering with Samaritans entails.

If you would like to take it further please follow the link below.

View our guide to volunteering at Barnstaple.

ARE YOU INTERESTED IN BECOMING A FRIEND OF BARNSTAPLE SAMARITANS?

We rely entirely on donations from the generous public, businesses and other organisations to sustain the running of our branch. In 2021 it will cost over £60 a day (£24,000 a year) to keep us up and running or to look at it another way just over £1 per contact that we deal with.

Due to the Coronavirus outbreak our usual fundraising events have practically ground to a halt so we are really keen to increase our dedicated group of supporters; ‘Friends of Barnstaple Samaritans’. As one of our “Friends,”you become a vital part of our team and your relatively small monthly donation will free our volunteers to spend more of their precious time supporting our callers. 

For as little as £5 a month, we will be able to cover the cost of running our branch for a day each year so we would be delighted if you would join us as a friend by setting up a monthly donation of your choice, every penny of which will go straight to the running of our branch. Please click here to set up a regular monthly contribution.

As a Friend and with your consent, we would keep you updated annually with news of what has been happening in our branch and also invite you to our Annual General Meeting (AGM).

Alternatively if you would like to fundraise with an event and donate the proceeds to our branch then again click here.

You can of course email our local branch on [email protected] to discuss corporate sponsorship, financial support or a fundraising event.

LEAVING A LEGACY TO NORTH DEVON AND NORTH CORNWALL SAMARITANS

The guide here Guide to leaving a gift in your will to North Devon and North Cornwall Samaritans helps explain the steps you need to take. The specific wording for our branch is
”I give to North Devon and North Cornwall Samaritans, registered charity in England and Wales (1174414) of 2 Summerland Street, Barnstaple, EX32 8JJ.” Thank you for you continued support.

PARTNERSHIP WORK WITHIN OUR LOCAL COMMUNITY

We have set up a referral service which you can use for your clients if you are a professional working in primary healthcare, the NHS Crisis Resolution Team , local authority support services, a Citizens Advisor, a counsellor with TalkWorks or any supporting voluntary sector. With your client’s permission we can call them to offer a listening ear and emotional support at a time that suits them. The attached Working in partnership will explain how the support works in more detail.

WE WOULD LOVE YOU TO FOLLOW US ON OUR TWITTER PAGE @ BARNSTAPLESAMS Just press here


Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

North Devon and North Cornwall Samaritans is a registered charity (1174414) and a recognised branch of Samaritans.