Alongside our regular Listening volunteering roles, we are also currently recruiting for Support Volunteers and Night Listening Volunteers.
Support Volunteers work closely with our branch Volunteer teams carrying out mainly administrative duties to keep our North London branch operating smoothly – this could include admin duties in the branch or remotely from home, supporting local Fundraising events or even looking after our garden in Herbert Road, London N11. These are generally flexible interesting and fulfilling roles and could require 2–4 hours volunteering a week. Please start your registration process using the following link: https://www.samaritans.org/support-us/volunteer/
Night Listening Volunteers - are volunteers at our North London branch, providing our valuable listening service when our callers most need it, during periods of the night. Night Listening volunteer shifts are likely to be a 2–6am shift once every 2-3 weeks. Please contact us by email if you would like to understand more.
For our regular Listening Volunteer roles, we also hold frequent Information Days throughout the year where you can hear from current members of the branch, find out more about our services and what’s involved when you volunteer for North London Samaritans – because it’s quite a big commitment.
Information Days are held at the weekend from 10.00am until around 12.00pm. There is no obligation to volunteer once you have attended an Information Day, so why not come along?
Upcoming Information Days
Typically, we hold our Information events every couple of months, and whilst specific dates have yet to be confirmed for the remainder of this year, please start your registration process using the following link: https://www.samaritans.org/support-us/volunteer/ and we will send you details as soon as the dates become available.
To be a Samaritans Listening Volunteer you don’t need special qualifications or knowledge – just a few hours a week, and the ability to listen without judgement to people experiencing suicidal feelings or feelings of distress and despair.
If you are interested in volunteering after you have attended an Information Day, you will be invited to attend a Selection Interview. This is when you will meet two of our trained and experienced Selection team volunteers, and is an opportunity for us to get to know you, and for you and us to find out if the role is right for you. We can also work out whether you are interested in becoming a Listening Volunteer or a Support volunteer.
Samaritans Core Development and ongoing support
Our recruitment and training is all done by volunteers. It can take a few months from when you make your first enquiry, but we value everyone who is interested in volunteering with us.
Listening Volunteers have to be thoroughly trained and prepared for their role. The initial training course at North London Samaritans uses the national Samaritans Core Development (SCD) content and spans 8 or 9 weeks. Trainees must attend all the weekly face-to-face sessions, which take place at the Branch's community hall, Shaftesbury Hall, N11 2QN on Thursday evenings. In addition, there are a series of short digital sessions to be completed online by trainees outside of the face-to-face sessions, and all trainees will have a personal mentor who will be in contact with them to provide support every week. The amount of time a trainee might expect to devote to training is approximately 4 hours per week.
When a trainee has successfully completed the course, they are invited to a Skills Day, which is usually a Saturday. Throughout the day they will have a chance to practice their skills, and the branch trainers will be able to check they are sufficiently prepared for the role.
Once you have entered the branch, you will work with a mentor and attend additional ongoing training workshops at intervals.
In terms of support, volunteers are never left to cope with a difficult call on their own. When they are on the phones, and afterwards too, there will always be an experienced volunteer on hand to offer support.