Samaritans' industry resources

girl-bored-phone

Guidelines for sites and platforms hosting user-generated content

Samaritans' industry guidelines provide best practice principles for managing self-harm and suicide content online.

Samaritans' industry guidelines

For further information about each of these principles, see our supplementary information sheets below.

Can you help us improve our online safety resources?

We’re evaluating the helpfulness of these resources and would like to hear from you. Do you have some time to spare to tell us about your experiences of the help we provide around internet safety, suicide and self-harm? We’re keen to learn if we could do anything better. If so, please sign-up to express your interest in giving feedback.

Sign-up to take part

Need support? Call 116 123 to speak to a Samaritan or

view other ways to get in touch