Samaritans' industry resources


Guidelines for sites and platforms hosting user-generated content

Samaritans Industry Guidelines provide best practice principles for managing self-harm and suicide content online. These guidelines will be updated to incorporate with the upcoming Ofcom’s forthcoming codes of practice as part of the Online Safety Act, but they remain the most relevant and evidence-based guidance available, For further guidance and training on managing self-harm and suicide content online or to join out Online Excellence Programme mailing list, please email [email protected].

Samaritans' industry guidelines

For further information about each of these principles, see our supplementary information sheets below.

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