Other sources of help

If you're looking for advice or specialist support for a particular issue, these organisations may be able to help.

You can browse a range of different organisations using the categories below, where we have contact details and information on where they work.

Organisations

NAPAC: National Association for People Abused in Childhood
Offers support to adult survivors who are 18+ years, with all types of childhood abuse.

Refuge National Domestic Violence Helpline (Women only)
Support for women experiencing domestic violence (inc. forced marriages/tech abuse/modern slavery).

  • England: Telephone: 0808 200 0247
  • Wales: Telephone: 0808 80 10 800
  • Scotland: Telephone: 0800 027 1234
  • N Ireland: Telephone: 0808 802 1414

Websites

Rape Crisis (Women only)
Support after rape, sexual assault, sexual abuse or any form of sexual violence. We are the charity working to end sexual violence and abuse.

  • England & Wales Telephone: 0808 500 2222
  • Scotland Telephone: 08088 01 03 02
  • N Ireland Telephone: 0800 0246 991
  • Scotland Text: 07537 410027

Websites:

Respect Men's Advice Line (Men only)
Confidential helpline for men experiencing domestic violence in any relationship.

Survivors UK (Male sexual violence) (Children 13-18 yrs. or Adults over 18yrs)
Get help & support for sexually abused men as well as their friends and family.

Hourglass (over 60’s elder abuse)
Confidential services offering information/support to any older person (over 60) or anyone concerned about an older at risk of, experiencing or recovering from abuse or neglect.

Karma Nirvana

UK charity working to end honour based abuse. Helpline available.

Respect (Men and Women)
Confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

Stop it now! UK
Stop It Now! is run by The Lucy Faithfull Foundation, is dedicated solely to preventing child sexual abuse. Helpline for adult perpetrators of child sexual abuse/concerns about other adults abusing children. Stopitnow! can also offer support to family members who become aware a family member is accused of or convicted of child abuse.

Dan 24/7 (Wales)
Support with drug and alcohol problems.

Drink Aware
National helpline for anyone concerned about their or others alcohol consumption.

  • Telephone: 0300 123 1110
  • Online Chat:Via website DRINKchat
  • Via website DRINKchate
  • Website: www.drinkaware.co.uk

Drugs and Alcohol NI (Northern Ireland)
Online directory for services in Northern Ireland, does not provide direct support.

Frank
Friendly, confidential drugs advice.

GamCare
Information, advice, support and free counselling for the problem gambling.

Know the Score (Scotland)
Free confidential information about drugs.

Citizens Advice
Impartial advice on rights and responsibilities across the UK.

  • Telephone: 0800 144 8848 (England)
  • Telephone: 0808 028 1456 (Scotland)
  • Telephone: 0808 702 2020 (Wales)
  • Online Chat: Via website www.adviceguide.org.uk
  • Advice in Northern Ireland from local advice agency via website.

ACAS
Advice on employment rights for employers and employees in Great Britain.

Labour Relations Agency (Northern Ireland)
Advice on employment rights for employers and employees in NI.

HMRC
For anyone who requires practical support around PAYE, pensions, tax credits and benefits

Migrant Help UK
Resource and support for people seeking asylum and modern slavery/trafficking available online

Child Bereavement UK
Support for families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Cruse
Offers support for bereaved people. Also supports those bereaved by Pets.

SOBS (Survivors of Bereavement by Suicide)
Resources available for those bereaved by suicide.

Facing the future
Facing the future is a Samaritans service and provides safe online support groups for people bereaved by suicide where they can talk through their feelings with others who have similar experiences.

National Bullying Helpline
Support for people facing bullying at school, workplace and online.

Carers UK
Support for unpaid carers for family or friends.

Family Action (England & Wales)
Provides emotional and practical support around family pressures.

ChildLine UK (18yrs and under)
Free help and support for children and young people.

NSPCC (Helping adults protect children)
Free help, advice and support if worried about a child or if unsure.

NSPCC - Abuse in Education
Help and advice for young people and adults reporting abuse in education.

The Mix UK (25yrs and under)
Free help and support for children and young people.

  • Telephone: 0808 808 4994
  • Online Chat/Email and Messenger: Via website
  • Website: www.themix.org.uk

Kooth
Online digital mental health and wellbeing support for ages 11-24.

Step Change Debt Charity
Comprehensive debt advice

Help for Households
Government campaign to help people who may be struggling due to the cost-of-living crisis. Each UK nation has a page with the available support.

Money Helper
Support for those struggling with finances, including benefits, pensions, everyday spending. Online calculators and budget planners available.

B-EAT
Support for those struggling with eating disorders

England

Scotland

Wales

Northern Ireland

Shout
Support for anyone in crisis and struggling to cope. Free 24/7 text service on all major mobile networks.

Hub of Hope
Hub of Hope is a UK mental health support database. Provided by national mental health charity Chasing the Stigma.
People can find support within their local area by simply entering their address or postcode to the search bar on the website. National charities/services are also listed.

Friends, Families, and Travellers

Support for individuals and families in Gypsy, Roma, and Traveller communities, and working to protect the right to a nomadic life.

NHS 111 (UK, but not NI)
Health advice and reassurance, free from landlines and mobiles. If seeking mental health crisis support people can select “option 2”.

Macmillan UK
Support and advice for people struggling with a new or existing cancer diagnosis.

Shelter / Housing Rights
Advice and information on housing and homelessness.

  • Telephone: 0808 800 4444(England, Scotland)
  • Telephone: 08000 495 495(Wales)
  • Telephone: 028 9024 5640 (Northern Ireland)
  • Online Chat: Via website
  • Website: www.shelter.org.uk (UK wide)

Aware (Northern Ireland)
Confidential service for people who are experiencing depression, online support groups and mail service available on website.

BACP (British Association for Counselling and Psychotherapy)
Membership organisation that sets standards for therapeutic practice. Their online directory can be used to locate a professional counsellor, who will usually charge for their services. Phone line available Mon-Fri 10am-4pm

Mind (England and Wales)
Advice, support and information around mental health issues including self-harm. Mind do not have a crisis helpline to support individuals who are actively suicidal and in crisis. Mind also have a legal advice line in England and Wales. Both helplines available Mon-Fri 9am-6pm

SAMH Scottish Association for Mental Health (Scotland)
Mental health information and sign posting to local services (Not a listening service or suitable for people in crisis)
Mon-Fri 9am-6pm call charges apply.

Hub of Hope
Hub of Hope is a UK mental health support database. Provided by national mental health charity Chasing the Stigma. People can find support within their local area by simply entering their address or postcode to the search bar on the website.

Veterans Gateway
Veterans’ Gateway is the first point of contact for veterans/military personnel and families seeking support who served in the UK armed forces.

Samaritans Veteran App
Support for ex-military personnel:

Combat Stress
Provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service.

National Autistic Society
Support for autistic people and their families.

Mencap

UK charity passionate about changing the world for everyone with a learning disability. Information, advice, and support for anyone with a learning disability, and their families and carers.

England

Northern Ireland

Mencap Cymru

Age UK
Support for older people.*charged at local rate.

  • Telephone: 0800 678 1602 (England)
  • Telephone: 0300 303 4498* (Wales)
  • Telephone: 0800 124 4222 (Scotland)
  • Telephone: 0808 808 7575 (Northern Ireland)
  • Website: www.ageuk.org.uk

The Silver Line
Information, friendship and advice to older people. 24hrs.

Re-engage

Reducing loneliness amongst older people aged 75 years and above through activity groups, tea parties, and call companions

Relate
Counselling and workshops on relationships and family issues. Services usually provided are at a cost.

Relationships Scotland
Counselling, family mediation, and child contact centres. There may be a cost.

Home-Start
Local family practical support to help families with young children.
Local centres (204 across the UK) can be searched online.

Switchboard LGBT+ helpline
Free support and information to lesbian, gay, bisexual, transgender, and non-binary communities.

MindOut LGBTQ
Mental health service run by and for lesbian, gay, bisexual, trans, and queer (LGBTQ) people. They work to improve the mental health and wellbeing of all LGBTQ communities. Support groups, online chat, and befriending services.

Re-engage

Committed to older people being heard, valued, and engaged (aged 75 and over). Rainbow call companions available for elderly members of LGBTQ communities.

Victim Support
Help for victims of crime, witnesses and their families and friends

  • Telephone: 0808 168 9111 (England/Wales)
  • Telephone: 0800 160 1985 (Scotland)
  • Telephone: 02890 243133 (N. Ireland - Belfast)
  • Telephone: 02871 370086 (N. Ireland - Foyle)

Website:

Greater Manchester Resilience Hub
Supports people who have been directly affected by the Manchester bombing attack in 2017.

Frazzled Café
Frazzled Café provide online group meetings for those who may be lonely and struggling with mild anxiety or mild low mood and may need support.

Note: This is not an in crisis support service.

Befrienders Worldwide
Support for people who may not be in the UK or speak English/Welsh as their first language.

Signs you may be struggling to cope

Some things to look out for in yourself, or someone you know. Read more.

If you're worried about someone else

What to do if you think someone you know isn't okay.

If you're worried about your mental health during the coronavirus pandemic

Tips and resources to help you look after your mental health during the coronavirus pandemic.