Samaritans Ireland launches Impact Report showing demand is greatest during loneliest hours
Samaritans Ireland answered 639,652 calls for help over the last 12 months and received more calls from 6pm to midnight than at any other time of the day over the past year, according to its 2015-2016 Impact Report. 63% of all calls to the service are made between 6pm and 6am.
The issues people contact Samaritans about have remained consistent over the last number of years. These include family and relationship problems; financial worries; depression and mental health problems; loneliness; and stress and anxiety.
The statistics released the Impact Report 2015-2016 show many calls come through to the service throughout the evening and early morning hours, a time that can be lonely and isolating for those experiencing feelings of distress. Samaritans is the only organisation whose volunteers are available round the clock, providing a beacon of light to those struggling during the loneliest hours.