Samaritans Cymru Impact Report 2019/20

The report highlights the amazing work of our volunteers in Wales, who responded to 147,000 calls for help between April 2019 and March 2020.  It also explores the branch outreach activity before the pandemic and subsequent lockdown measures. Branches raised awareness of our service and provided emotional support across Wales – including at festivals and events, and through work with schools, the rail industry and prisons.

During 2019-20, we also developed our policy work on loneliness and isolation, the link between suicidal behaviour and socioeconomic disadvantage and the emotional health and wellbeing of children and young people. We also launched our manifesto ahead of the 2021 Welsh Parliament Election, which outlines the steps that need to be taken to prevent people from dying by suicide and ensure support for those who need it most.

Our Equality, Diversity and Inclusion project has started work with our branches across Wales to ensure that they are welcoming, inclusive places to volunteer, that our volunteer force represents the communities we serve and that we reach deeper in to communities, ensuring we are relevant and there for all who need us.

You can help promote our impact report on Twitter by using @SamaritansCymru #SamaritansCymruImpact