As part of our work with the rail industry we've developed three training courses for Network Rail staff, train operators and British Transport Police, and others in associated frontline roles.
If you work for one of these organisations and are interested in attending our training courses, you can view our available courses and book below.
If you'd like to know more about our courses and which might be suitable for you, please read on or email us for more information.
Managing suicidal contacts
The course aims to equip delegates with the skills and confidence to approach someone who is emotionally vulnerable on the railway and help them to safety and signpost to further help.
The course is available for free for Network Rail, train operators and British Transport Police. It is designed for those in frontline roles, but is recommended for all rail industry staff who may potentially come into contact with vulnerable people.
At the end of the session delegates will be able to:
- Acknowledge difficult feelings and circumstances
- Show that you’ve listened and heard
- Make sensitive and effective referrals
Length: three hours online or face-to-face delivery.
Find out more about the Managing Suicidal Contacts course, in this video:
Trauma awareness
Back on track (for non-driver roles)
Although much work is put into preventing incidents, we know that it is equally important to ensure that the trauma experienced after an event is identified and managed effectively.
Those involved in rail fatalities occasionally feel extremely guilty, as though they were responsible for the event, or could have done more to prevent it. Although such feelings are almost always misplaced, they can prolong the trauma experienced if not understood and managed.
The aim of this course is to highlight the trauma caused by railway incidents including fatalities on the railway and demonstrate techniques to assist recovery.
The course is not just for managers, but also to help people identify trauma in themselves and colleagues.
At the end of this session delegates will be able to:
- Identify what trauma is
- Understand why people react differently to traumatic events
- Provide support to colleagues
- Consider individual coping strategies
Length: three hours online or face-to-face delivery.
Journey to recovery (supporting train drivers after a fatality or other traumatic incident)
We acknowledge that the trauma experienced by train drivers can take a different form, so we have developed a course specifically for drivers and driver managers.
Information on the course:
- For train drivers, train managersand those involved in supporting drivers
- Fully compliments NICE and Network Rail trauma policies
- Fully compatible with TRiM (Trauma Risk Management)
Length: online (2 x 3 hour courses across 2 days) or face to face delivery (6 hour, one day course).
Find out more about our trauma support training, in this video: