Our standard day programmes run from 10am – 4pm and can accommodate up to 20 people. Learn more about our courses below:
Conversations with vulnerable people - This course will benefit anyone whose role brings them into contact with vulnerable customers or colleagues.
Managing suicidal conversations - Anyone whose role may bring them into direct contact with people who have suicidal feelings should attend this course.
Building resilience and wellbeing - This course is aimed at organisations which are committed to promoting emotional health and resilience in the workplace.
Managing vulnerable situations - This course is aimed at front-line support staff e.g. security guards and customer service personnel who support vulnerable people within a retail setting.
Open courses - Whether you’re an individual or an employer who requires training for a small number of people, we have a choice of dates throughout the year.
I would advise anyone that if given the chance to attend one of these courses then grasp it with both hands. One of the best training sessions that I have attended in my 36 years of railway employment. Course delegate, Network Rail