Contact us
116 123 free from any phone
0330 094 5717 local call charges apply
89 Nunnery Lane
York YO23 1AH
Where we work
York
How we can help
Opening hours
- Monday
- 8 a.m. – 10 p.m.
- Tuesday
- 8 a.m. – 10 p.m.
- Wednesday
- 8 a.m. – 10 p.m.
- Friday
- 8 a.m. – 10 p.m.
- Saturday
- 8 a.m. – 2 p.m.
- 6 p.m. – 10 p.m.
- Sunday
- 8 a.m. – 2 p.m.
- 6 p.m. – 10 p.m.
Accessibility information
- Wheelchair accessible
York Branch Information

Samaritans take calls from over 3 million people every year, that’s around 10,000 calls for help every day. York Branch has over 140 volunteers who take calls or work in support and we serve the York community by raising awareness of our service and availability and by reaching out to anyone in need.
We attend festivals and events, open days and meetings as well as delivering emotional support in our universities, to our armed forces community, the over 60’s and vulnerable groups across the city and in the surrounding area. We proudly support the LGBT+ community, our farmers and agricultural workers, our prisons and our emergency services.
We raise funds to support our activities and our Branch and you can help us by donating to York Samaritans: Help us be here when it matters (enthuse.com)
Latest News
Click here to learn about more news and events
Volunteer for us
We are always looking to recruit new Volunteers and if you want to hear more or to join us, please email us at [email protected] or by clicking on this link Volunteer for Samaritans | Support us | Samaritans
Follow us on Twitter
To learn about all of our upcoming events and news please follow us on Twitter @YorkSamaritans or check out our news and events pages.
Local Fundraising
Local fundraising is critical to enabling the branch to continue to provide much needed support for callers. We welcome any donations, large or small.Â
Text giving is a quick and easy way to support our vital work. All you need to do is send a text message from your mobile phone to a special, five-digit text message number. The donation gets added to your pay monthly bill or taken off your pay as you go credit.
Text 'YORKSAMS 5' to 70085. This will donate £5 to our branch. Substitute the ‘5' with any amount of your choice (for example 'YORKSAMS 10' for £10 or 'YORKSAMS 10' for £20)
You can also click on the “Donate to this branch" link at the bottom of this page to donate via debit or credit card. This will take you to our Enthuse fundraising page.Â
It costs us £125 to keep the branch operating for 24 hours. We would welcome contact from individuals or organisations who may be interested in supporting our 'Pay for a Day’ scheme. To find out more please email the Branch Treasurer at [email protected] or write to the Director, York Samaritans, 89 Nunnery Lane, York, YO23 1AH.
Our privacy statement
At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.
Branch news
View all branch newsYork Samaritans – Asking Directly About Suicidal Thoughts Can Help Save Lives
1st September 2023
York Samaritans - New Branch Director
18th July 2023
York Samaritans Volunteer Takes on Loch Lomond - 17th July 2023
18th July 2023