Contact us
116 123 free from any phone
0330 094 5717 local call charges apply
89 Nunnery Lane
York YO23 1AH
How we can help
Unfortunately, our Branch will be closed to visitors until further notice. Please remember we are still here for you, call free on 116 123 or email [email protected]
The aim of Samaritans’ work with young people is to: - raise awareness of the existence of Samaritans and what we do - improve understanding of emotional health and its impact on young people's wellbeing - teach young people about the importance of emotional support and where it can be found - explain the value of listening - encourage young people to consider the possibility of calling Samaritans if they are experiencing feelings of distress etc.
Our listeners support callers on the phone and by email in times of emotional distress and along with other branches, we provide this support 24 hours a day, 7 days a week. If you would like to volunteer as a listening volunteer in York, please contact us on [email protected] to find out more about the role and our shift patterns.
We've been training prisoners in our local prisons to provide emotional support to other prisoners by becoming 'Listeners'.
Opening hours
- Monday
- 8 a.m. – 10 p.m.
- Tuesday
- 8 a.m. – 10 p.m.
- Wednesday
- 8 a.m. – 10 p.m.
- Friday
- 8 a.m. – 10 p.m.
- Saturday
- 8 a.m. – 2 p.m.
- 6 p.m. – 10 p.m.
- Sunday
- 8 a.m. – 2 p.m.
- 6 p.m. – 10 p.m.
Accessibility information
- Wheelchair accessible
The branch has been offering its service to the York community for over 50 years

York Samaritans Emergency Appeal - Donate to this Branch
We help and support thousands of people every year in the York area and currently have 123 listening and non-listening members, either trained or in training.
Just some of our services include supporting the university with an anonymous and confidential drop-ins on campus, talking to young people in and around schools in the city about looking out for their emotional wellbeing, having a presence at street parties and festivals and face to face listening at the branch.
Just recently the Yorkshire and Humberside Region of Samaritans have launched a Rural Support initiative, in partnership with the Yorkshire Agricultural Society, aimed at reducing incidences of suicide and alleviating mental ill-health amongst the rural community.
We are already working with the rural community across the region and will continue to attend rural events and shows, throughout 2019 to raise awareness of the benefits gained by sharing problems and troubling thoughts by talking about them.
The official launch of the initiative took place at the Great Yorkshire Show in Harrogate on the 10th July 2019 and was announced by BBC Radio York.
Volunteer for us...
As you can see we are dedicated to the York community and we are always needing help, so if you wish to volunteer please do get in touch and email us at [email protected]
To learn about all of our upcoming events please follow us on Twitter @YorkSamaritans or check out our news and events pages.
York Samaritans Emergency Appeal - Donate to this Branch
Branch news
View all branch newsYork Samaritans Christmas Appeal 2020
1st December 2020
Samaritans Of York Is Still Open (COVID-19 Update)
23rd October 2020
York Samaritans Join The Heritage Cycle Ride
3rd September 2020