116 123 free from any phone
115 King Street
Telford TF1 1NU
Where we work
Telford, Wellington and the surrounding villages
How we can help
We offer a safe space for callers to talk, over email or on the phone. We listen without judgement, 24 hours a day, 7 days a week. Whatever you're facing, you don't have to face it alone.
We are currently unable to offer face-to-face emotional support due to the global pandemic. This will be resumed as soon as it is safe to do so. We are currently able to host free virtual information evenings, workshops and training events where you can learn more about what Samaritans does and about active listening. Get in touch if you would like to arrange a bespoke event for your organisation or team.
Our volunteers train and support people in prison on an ongoing basis to become Listeners inside the prison. We don't provide face-to-face emotional support directly to people inside the prison. Instead, we pass on our listening skills to specially selected prisoners so they can help their peers. Or to put it another way: we help to run a prison-based "mini Samaritans branch" where the listening shifts are all staffed by people in prison.
- Accessible toilets
- Wheelchair accessible
If you’ve lots on your mind, we’ll help you find your own way through it. We won’t judge you or tell you what to do. Contact us free – day or night, 365 days a year.
Visit our Charity shop
3 Crown Street
Want to volunteer at our shop? Apply here
Our privacy statement
At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.