Sheffield Samaritans is a charity registered in England (1173942). Sheffield Samaritans is a recognised branch of Samaritans.


Welcome to Sheffield Samaritans

If something's troubling you, get in touch:

Telephone our branch:

0114 276 7277 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Sheffield 272 Queens Road Sheffield South Yorkshire S2 4DL

Usual hours open to receive callers at the door:

10:00am - 10:00pm

Facilities for visitors with disabilities:

Wheelchair accessible. Adapted toilet.

Sheffield Samaritans is a charity registered in England (1173942). Sheffield Samaritans is a recognised branch of Samaritans.


Want to visit the branch?

We are just along from KFC, opposite the Asda/Magnet retail car park, next to the Yorkshire Furniture & Carpet Warehouse. There's signs to point the way. Go under the arch and ring the buzzer on the 2nd door on right.

Please wait a minute or two for a reply. If there's no answer, please try again - we may be on the phone. 

Feel free to call us in advance to make sure we're free: 0114 276 7277

Looking to volunteer?

We are looking for new volunteers to run our vital service,  providing confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

As well as opportunities for ‘listening volunteers’, we are also looking for people to support us by volunteering in other ways, for example admin, outreach and fundraising.

We are a friendly branch and volunteering with us is varied and interesting - no two days are the same.  

We hold regular information events open to anyone interested in volunteering with us. Here you can chat to experienced Samaritan volunteers and find out more about what we do.

Information Events 2018/19

3 October 2018 update: Sheffield is excited to be part of a new project to speed up both the application process and the training programme: watch this space for new details about to be announced. 

All of our volunteers are fully trained and supported.

To keep our Branch running, volunteers all do a minimum of 13-14 hours a month (three shifts of 3 hours and one overnight shift of 4 or 5 hours).  

If you are interested in becoming a volunteer please fill out our online form or contact us via email.

Anybody who is interested in becoming a volunteer is invited to one of our regular information events. These are held at our centre, 272 Queens Road, S2 4DL.

Drop us an email.

Director:  Sandra Waters


Sheffield Samaritans relies on fundraising to keep its vital service going. Just Giving offers an easy way to  donate to us very simply by credit or debit card. For more information see our fundraising pages. 

Our ‘Listening Lottery’ is a way of donating to Samaritans and having a chance of winning a prize draw at the same time. A donation of £20 gives you membership of the lottery for the next twelve months – with 4 chances per year to win (first prize: £100, 2nd prize: £50, 3rd prize: £25.  For more information please contact: Listening Lottery, Sheffield Samaritans, 272 Queens Road, Sheffield S2 4DL or email:

If you would prefer to donate by cheque please make your cheque payable to Sheffield Samaritans. If you are a tax payer your donation can be increased significantly by completing the Sheffield branch gift aid declaration (Word document).

Sheffield Samaritans charity Shop

Sheffield Samaritans Charity Shop, 45 Chapel Walk, Sheffield S1 2PD
Telephone: 0114 272 4010

Opening times: Monday to Saturday 10.00am to 4.00pm

Income from our shop helps us provide our confidential listening service, paying for things such as the telephone, electricity and gas bills, and maintaining our building.

Our shop is one of the most visible signs of Samaritans at work in the community and we sell goods kindly donated by local people.  An Aladdin's cave of choice and variety - you never know what you might find as stock is regularly changed and replenished. It's an attractive shopping environment with very affordable prices.

If you’re interested in being involved you can apply to become a volunteer in our shop by ringing the manager on 0114 272 4010 or calling into the shop for an application form.

Find out more about our charity shop.

Outreach and Partnerships

Branch Outreach activity includes raising awareness of the role of Samaritans by attending events, giving talks and providing training to partner organisations. Any enquiries should be made to email: 

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