Welcome to Samaritans Waterford and the South East

If something's troubling you, get in touch:

Telephone our branch:

051 872 114 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Waterford 16 Beau Street Waterford Republic of Ireland

Usual hours open to receive callers at the door:

9:00am - 9:00pm

Facilities for visitors with disabilities:

Wheelchair accessible. Adapted toilet.

About Waterford and South East Samaritans

The Waterford and South East Samaritans provide emotional support around the clock for anyone experiencing feelings of distress or despair. The branch is located at 16 Beau Street in Waterford City. We have 120 volunteers who provide emotional support to our callers via telephone, email, SMS and face to face. We are also about to introduce other support initiatives whereby volunteers will not deal directly with callers, visitors or listeners but instead fundraise, publicise our activities or handle some of the administrative tasks that allow us to operate a 24/7 service. As volunteers we all work together to achieve our shared vision that fewer people die by suicide, people are able to explore their feelings and that people are able to acknowledge and respect the feelings of others.

As well as being available to talk on our new free phone number 116 123, visitors are also welcome to our centre on Beau street in Waterford City 365 days a year. You don’t need an appointment and the service is completely free of charge.

In addition to answering telephone calls, emails, texts and spending time with people who call in, we are also engaged with the community outside the branch.  Our outreach work includes working with schools, colleges, prison services and other organisations to help people in distress and to make sure that people are aware of our service.

As a branch we are always looking for support locally so that we can provide a safe place for people to be themselves and to talk to us confidentially about whatever might be troubling them.

If you wish to visit the branch, there is plenty of parking nearby.  There is a Pay & Display car park adjacent to the centre on Beau Street, as well as some on street parking in the neighbouring Catherine Street. Our opening hours to callers are 9am to 9pm.

Why not become a Samaritans Volunteer?

Being a Samaritans volunteer can help change lives and we are always looking for people to help us provide this vital listening service, as well as support roles in the branch such as fundraising. Why not come along to one of our information evenings and find out about becoming a volunteer? 


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