What happens when I visit a Samaritans branch?
Ring the door bell or knock on the door, a volunteer will welcome you into the branch, and they or another volunteer will sit down with you as soon as they are available. There is no time restriction, although if there are lots of people waiting to have time with a volunteer, you may be encouraged to come back at a less busy time of the day.
Yo don't have to give us any personal information, and that includes your real name. Alternatively you can always ring us on Freephone 116123, twenyfour hours a day, seven days a week - Samaritans never close.