Samaritans of Lancaster and District, a charity registered in England (1173652). Samaritans of Lancaster and District is a recognised branch of Samaritans.

Welcome to Samaritans of Lancaster & District

If something's troubling you, get in touch:

Telephone our branch:

01524 61666 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Lancaster 21 Sun Street Lancaster Lancashire LA1 1EW

Usual hours open to receive callers at the door:

We have regular hours during which visitors can come to the branch to speak to us directly and in confidence. At the moment, these are :

Monday: 08:00 - 20.00
Tuesday: 14:00 - 21:30
Wednesday: 17:00 - 21:30
Thursday: 14:00 - 21:30
Friday: 08:00 - 21:30
Saturday: 14:00 - 21:30
Sunday: 08:00 - 21:30

Facilities for visitors with disabilities:

Fully wheelchair accessible with a permanent ramp and disabled toilet

Samaritans of Lancaster and District, a charity registered in England (1173652). Samaritans of Lancaster and District is a recognised branch of Samaritans.

Lancaster Samaritans has been providing a service in the local community for over 40 years.

We operate our listening service from our premises, 21 Sun Street, in the heart of Lancaster.

This Branch answered over 30,000 contacts in 2016; this number includes telephone, face to face callers, email, SMS, and HMP Lancaster Farm  contacts.

We have over 100 volunteers who provide this 24 hour listening service at Sun Street and we recruit and train continually in order to keep our numbers consistent.   Click here for Volunteer Recruitment information.

Our branch runs entirely from charitable donations with help of proceeds from our Charity Shop at Damside Street in Lancaster and from grant applications, legacies, charity of the year schemes and individual donations.   For more information please follow this link; Donations    

We have a dedicated Awareness Raising and Speakers Team who are willing to come and give a talk or publicise Samaritans to your organisation, should you wish.

We are also looking for safe sites to place our charity collecting boxes which we will service on a regular basis.

Samaritans of Lancaster & District news

  • Thank you Cumberland Building Society

    6th April 2017
    A big thank you to Cumberland Building Society who are paying for training for our new volunteers who start on Saturday 8th April. Our training for volunteers is really extensive to ensure our volunteers are ready for any situation that they may come across whilst volunteering for us. Rebecca Gibson the local Cumberland Building Society Manager is coming to our first session and will be presenting us a cheque for a fabulous amount of £910. If you would like to sponsor a training session it costs approximately £65 per session.
  • Real Christmas - Ashton Memorial Lit up

    23rd December 2016
    Lancaster's Ashton Memorial, lit up in green to remind people that Samaritans are there to support anyone going through dark times throughout the festive period. Freecall 116 123 or jo@samaritans.org Big thanks to CJ Griffiths Photography and Merlin Entertainments.