North West Wales Samaritans, a registered charity (1170372). North West Wales Samaritans is a recognised branch of Samaritans.

Welcome to North West Wales Samaritans

If something's troubling you, get in touch:

Telephone our branch:

01248 674 985 (Branch)

National telephone:

116 123 (UK)

Visit our branch:

Samaritans Bangor 5 Llys Onnen Parc Menai Bangor Gwynedd LL57 4DF

Usual hours open to receive callers at the door:

Phone for details

Facilities for visitors with disabilities:

Phone for details

North West Wales Samaritans, a registered charity (1170372). North West Wales Samaritans is a recognised branch of Samaritans.

cliciwch yma i weld y dudalen hon yn Saesneg

Bangor Samaritans
Welsh Line / Llinell Gymraeg
: 0808 164 0123


About Bangor Samaritans

Until 1984, the nearest branches of Samaritans for people living in Gwynedd were Rhyl or Aberystwyth. In 1983 a volunteer from Rhyl Samaritans, who worked in the Caernarfon & Anglesey hospital in Bangor, felt the service should be available locally. And so Bangor Samaritans was founded and took up residence in the old chest clinic in Bangor. 

In May 1984 we moved to Abbey Road, in the heart of Bangor.  In 2006 we left Abbey Road and moved to Parc Menai which is our current home. We help around 20,000 people per year through telephone calls, emails, SMS and face to face meetings.

Samaritans' Welsh Helpline

Our Welsh Helpline was opened on St David’s Day 2010. It is a way for callers to talk to us about how they’re feeling in their own language.  The service is open every day between 7pm and 11pm and we hope to recruit more Welsh speaking volunteers so that we can increase our helpline hours.

Llinell Gymraeg / Welsh line: 0808 164 0123


Like all charities, we are always interested to hear from people who can help with fundraising events and new ideas! If you would like to find out about becoming a fundraising volunteer, please get in touch.

It costs around £36,000 per year to run our branch and we rely on donations from individuals, chapels and other organisations. If you would like to contribute towards our work we would be extremely grateful and if you pay income tax, we can claim an additional 25% on top of any gift you give us. Find out about Friends of North West Wales Samaritans.

Volunteering at Bangor Samaritans

We are always looking for new volunteers to join us and hold open evenings twice a year. More information is available on our volunteering page. Alternatively, contact us via email or telephone.

Our Work in the Community

As well as taking calls on the helpline, we go out into the community and offer our services to people who most need our help, such as schools or hostels.



North West Wales Samaritans news