Samaritans of Tyneside

Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

15 Portland Terrace
Newcastle upon Tyne NE2 1QQ

How we can help

9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.

Samaritans of Tyneside are proud to offer emotional support to people in our community and beyond

At this challenging time, we are continuing to offer support to those in need.

Our team of dedicated volunteers provide confidential and non-judgemental support to those in need of emotional support, and those experiencing feelings of distress or despair.

Our volunteers keep our branch phones answered, emails replied to and visitors seen, as well as fundraising to keep the branch running.

Our Service During Lockdown

Unfortunately, we are unable to see face to face callers at our branch right now, but our volunteers are still going in every day to answer the telephone and reply to e-mails.

We know that the current unprecedented global situation has been particularly challenging. If you are struggling and need someone to talk to, please call 116 123 (free number) or e-mail [email protected]

Are You Interested In Volunteering In Newcastle?

We have paused recruitment until September/October 2022

Volunteering for Samaritans gives you a real chance to make a difference to people's lives, and we provide full training. You can find out more information on volunteering below.

Sadly, we are currently unable to offer training for new Samaritans, because of the Coronavirus situation.


Newcastle Samaritans is an important part of the local community and we need your help to remain able to provide support to those in need.

This pandemic is having a serious impact on so many people. Samaritans is a 24/7 service offering emotional support via freecall: 116-123 and email: [email protected].

If you would like to make a donation to our branch, please donate below.



We thank all the trusts, fund-distributors, local and regional organisations and the local community who continue to generously support our work.

If anyone is interested in supporting the work of Samaritans in the Newcastle, Gateshead, North Tyneside and south west Northumberland, please email our office: [email protected]

Follow Us On Twitter

You can follow us for information on the branch and on fundraising on Twitter here.

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Samaritans of Tyneside is part of Samaritans is part of Samaritans, a charity registered in England and Wales (219432) and in Scotland (SC040604) and a company limited by guarantee registered in England & Wales (757372)