North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans)

Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

Shaftesbury Hall
Herbert Road
London N11 2QN

How we can help

Listening service

As part of the national Samaritans charity, we offer emotional support via phone and email, and also face-to-face.

Prisons outreach

North London Samaritans supports the Listener Scheme in HMP Pentonville.

Schools outreach

We support schools and colleges in the London Boroughs of Enfield, Barnet and Haringey.

Face to face

During the Coronavirus pandemic, we will not be offering Face to Face support in the branch. Please call 116 123 to speak to a trained Samaritan during this time.

10 a.m. – 1 p.m.
4 p.m. – 9 p.m.
10 a.m. – 1 p.m.
7 p.m. – 9 p.m.
1 p.m. – 4 p.m.
6:30 p.m. – 9 p.m.
1 p.m. – 9 p.m.
6 p.m. – 9 p.m.
5 p.m. – 9 p.m.
10 a.m. – 1 p.m.
5 p.m. – 9 p.m.
  • Accessible toilets
  • Wheelchair accessible

North London Samaritans covers the London Boroughs of Barnet, Enfield, and Haringey.

Beverley Knight launches North London Samaritans new Branch

Coronavirus / Covid-19 and face to face support

Please note that during the Coronavirus / Covid-19 pandemic, unfortunately North London Samaritans will not be offering face to face support. To speak to a trained Samaritan, please call free on 116 123 at any time or email [email protected].

Funding during the Coronavirus outbreak

Everyone involved in keeping our service going through the Coronavirus pandemic is a volunteer, from our Director, to our Listening Volunteers, to our Support Volunteers. But our service still costs money to run and we face additional running costs related to keeping our branch clean and our volunteers safe.

Since the outbreak of Coronavirus, our usual fundraising activities have been stopped, and we face a huge funding shortfall for the year.

We want to continue to be there for all the people who need us. Please help us to do that by donating to our appeal. Thank you.

North London Samaritans have been based in Bounds Green, London N11 since 1975. We are a Charitable Incorporated Organisation with around 100 volunteers.

That means that all the things that keep the service running – managing the rota, routine administration, overseeing branch finances and premises management, recruitment, selection and training, fundraising, keeping the Centre clean and stocked with tea, coffee and biscuits – are carried out by our volunteers. All our costs must be covered by our own fundraising. This is a dynamic and friendly Samaritans branch, with volunteers who are just ordinary people, carefully selected and trained.

In late 2018, we moved into a new, purpose-built Centre, which houses both our call centre and a community hall that we also use to host our training sessions.

Every year, this branch alone provides emotional support to more than 10,000 callers, a large proportion of whom are experiencing profound feelings of distress or despair; some are suicidal. People from all walks of life contact us, mostly from across the three London Boroughs of Enfield, Haringey and Barnet, but also from other parts of the UK or overseas.

If you would like more information about volunteering at North London Samaritans, please click here. If you would like to support our work in other ways, please click here.

Venue Hire

North London Samaritans owns and manages Shaftesbury Hall, Herbert Road, Bounds Green, London N11 2QN. The hall is now open for booking from £25/hour (£15/hour registered charities), and is ideal for community events, local groups, school activities and private functions. It's equipped with:

  • Sprung wooden dance floor
  • Fully-fitted kitchen
  • Projector and PA system
  • Various seating configurations for up to 60 guests

To find out more about Shaftesbury Hall or to enquire about making a booking, please visit www.shaftesburyhalln11.com


At Samaritans, our callers' confidentiality is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. You can read our privacy statement here.

North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) is a Charitable Incorporated Organisation registered in England and Wales (1173621).