Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

Walsingham Road Community Hall
Walsingham Road
Colchester CO2 7BN

How we can help

Listening service

Our volunteers are available every day, 365 days a year, answering your calls, texts and emails.

Face to face

We regret we are not able to receive visitors at our centre until the coronavirus emergency is over.

Prisons outreach

Volunteers from Colchester Samaritans offer support to service detainees at the Military Corrective Training Centre (MCTC) in Colchester.

Schools outreach

We visit schools and colleges in the CO postcode area and give talks to other organisations by invitation.

Monday
8:30 a.m. – 8 p.m.
Tuesday
8:30 a.m. – 8 p.m.
Wednesday
8:30 a.m. – 1 p.m.
5:30 p.m. – 8 p.m.
Thursday
2:30 p.m. – 8 p.m.
Friday
8:30 a.m. – 8 p.m.
Saturday
8:30 a.m. – 8 p.m.
Sunday
8:30 a.m. – 4:30 p.m.
  • Accessible toilets
  • Wheelchair accessible
  • There is step-free access into the building from Walsingham Road. Everything is on one level, with no stairs.
ColSams Walsingham Road 001.jpg

Coronavirus update

In the light of the Coronavirus pandemic we regret that all face-to-face contacts with visitors to the Colchester Samaritans Centre at Walsingham Road, as well as contact through outreach activities such as talks and other outside activities, have now ceased. This will last until at least April 10th and be reviewed week to week. We are sorry for this inconvenience, but we hope you understand that this is for your wellbeing and that of our volunteers.

Our 24 hour phone and email service will continue as normal during this difficult time.

Book Fairs cancelled until further notice

In line with the Government’s advice to restrict public gatherings, the Book Fair team have reluctantly decided that the Book Fair will NOT go ahead this month, nor for the next few months. They will also not be in a position to accept donations of books as the Centre will be closed to visitors. The Book Fair WILL resume as soon as conditions allow. Thank you for your understanding.

Welcome to Colchester Samaritans

The Colchester branch of Samaritans first opened its doors at Vineyard Street in May 1964, supporting the community in Colchester and the surrounding CO post code areas. In 2011 we moved to our current premises in Walsingham Road.

We currently have over 100 listening volunteers, some having been with us for over 40 years. We also have over 30 support volunteers who help with a vast range of duties to ensure the ongoing running of the branch. We open for around 70% of the hours in a week including through the night, supporting callers who contact us suffering with emotional distress and despair in a number of ways: by phone, email and also face-to-face.

We work in partnership with Essex Partnership University Trust, the Military Corrective Training Centre, Colchester Borough Council, Greater Anglia and Colchester Pride, as well as providing talks in schools, community and health groups. We also regularly travel to various parts of the community to help raise awareness and offer emotional support, including in Clacton, Harwich, Sudbury and Walton-on-the-Naze.

Like all branches we are run entirely by volunteers. We always need new listening volunteers and even if you feel listening is not for you, we still welcome people who have other expertise and experience to offer, for example in the area of fund raising. If you are interested in learning more about volunteering please contact us via the details on this site.

We rely entirely on donations from the public, businesses and other organisations. It costs around £60,000 a year to run our branch. You can donate by using the link on this page. We also have Samaritans Colchester 2020 calendars for sale by contacting us at [email protected]

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy, and the personal information that we hold. Read our privacy statement here.

Book Fairs

We hold a monthly Book Fair at our Colchester premises. Dates and times here.

More about our branch

To find out what we have been doing recently have a look at our Branch News, below. You can also follow us on Twitter and Facebook to keep up-to-date with what we're doing and share our messages.

Colchester Samaritans, a charity registered in England (1173895). Colchester Samaritans is a recognised branch of Samaritans.