Central London

Contact us

116 123 free from any phone

46 Marshall Street
London W1F 9BF

How we can help

Prisons outreach

We train prisoners to become listeners and then we offer them support on a weekly basis as part of our national prisons programme

Listening service

We have listening volunteers available around the clock every day of the year to offer confidential emotional support

Face to face

We provide a face to face facility at the branch during opening hours

Schools outreach

Volunteers go out to visit young people from the ages of 6 up to 21 to talk about the importance of looking after our emotional health

9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
9 a.m. – 9 p.m.
  • Accessible toilets
  • Wheelchair accessible

Central London Samaritans

As the founding branch of the organisation, Central London Samaritans has been providing emotional support for people who are struggling to cope for over 65 years. Our volunteers are here around the clock, every single day of the year.

Our volunteers

Each year our approx. 500 volunteers:

  • donate over 95,000 hours to run our charity – that’s over 11 years…
  • respond to almost 90,000 calls for help via phone, SMS and email
  • support over 4,000 contacts face to face
  • help over 2,000 of London’s most vulnerable people including the homeless, the LGBT+ community, those bereaved by suicide & people in custody
  • raise awareness with over 200,000 young people through our schools and university outreach

Our impact

Getting a response from a real person and being given the time and space to talk things through helps people to find a way through their problems.

We help people to explore their options so they can make decisions that are right for them.

Support us

We rely entirely on donations from the public, businesses and other organisations. It costs around £400,000 a year to run our branch.

There are a number of ways you can help us to be there round the clock, every single day of the year.

Events & fundraising

We have now a vast range of exciting events! Your next adventure awaits you…

If you are interested in any of these events please email:

Paola Pizzoli Outreach, Partnerships & Events Coordinator

Workplace training

We work with a wide range of organisations from the commercial, public and charity sectors to train their staff in listening skills and handling difficult conversations with confidence. Experienced listening volunteers and trainers deliver communication training across central London to give staff the tools, knowledge and confidence to engage with vulnerable people sensitively and professionally.

For more information please contact:

Mark Harris Outreach, Partnerships & Events Manager

Room hire

CLS are taking bookings as normal up until mid-July 2019.

The building directly opposite will be starting their large building renovation project at the end of July/ beginning of August 2019. Presently, it is unclear of their exact schedule of works, but we anticipate a level of disruption and noise.

We are still able to offer room bookings but please be advised the rooms might not be suitable for your requirements due to the work activities occurring in the building opposite.

For any questions please contact:

Cheryl Bowers Team Administrator


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Please click here to see our CLS Trustees.

Central London Samaritans, a charity registered in England (1171330). Central London Samaritans is a recognised branch of Samaritans.