Today, two of our branch trainers, Lorraine and Mark delivered our full 3 and half hour workplace training session at Pilgrim Hospital in their training centre.
There were 19 attendees from the Occupational Therapy department who fully embraced the content presented.
The training covered the following areas:
- Welcome and Introductions
- Who we are what we do
- Effective Listening and questioning skills
- Barriers to Listening
- Listening Wheel
- Appropriate responses
- Ending Contacts
- Skills Practice
- Suicide Awareness
- Men and Suicide
- Dealing with Anger
- Giving bad news
- Support for self and others
- Wrap up and Evaluation
The feedback was overwhelmingly positive, here are a few quotes from today's training:
Very engaging trainers who made the morning go really quickly. It was great to see the passion the trainers had and empathy they showed for those experiencing difficulties. It's great to know that there is this resource available. Thank you.
Course Attendee 1
It was a very helpful and informative session which provided useful approaches and skills to respond to situations when people feel suicidal.
Course Attendee 2
Very good, enjoyable, informative and covered difficult subjects with a common sense approach.
Course Attendee 3
Should your group, company, workplace or any other department within the Pilgrim hospital wish to receive any of our Work Place Training please do get in touch.