Samaritans needs your help to understand the effects of online self-harm and suicide content and how we can make the Internet a safer space for everyone.
As part of the Samaritans Online Excellence Programme, Samaritans are conducting a research and insight programme exploring the positive and negative effects of self-harm and suicide content online and what makes content harmful and for whom.
We are not recruiting for our online harms research at the moment, but there will be more opportunities to take part in the future.
For more information about our research projects, please contact [email protected]
Call us
Whatever you're going through, call us free any time, from any phone, on 116 123.
Benefits
- Free
- One-to-one
- Open 24 hours a day
Maybe not if...
- You have patchy phone signal
- You prefer to write things down
- You're looking for advice
Call us any time, day or night 116 123
Write a letter
Sometimes writing down your thoughts and feelings can help you better understand them.
Benefits
- Free
- Time to compose your thoughts
- Time to reflect between letters
Maybe not if...
- You need urgent support right now
- You have no fixed address
- It's hard for you to post a letter
Write to us
Freepost SAMARITANS LETTERS
Write to us
Freepost SAMARITANS LETTERS,
,
,
Email us
Sometimes writing things down and taking some time to reflect can help you understand them better.
Benefits
- Time to compose your thoughts
- No need to respond right away
- Work things through over time
Maybe not if...
- You need urgent support right now
- You want to talk things through in one go
- You want to speak to the same person throughout
[email protected]
Response time: It may take several days to get a response by email
[email protected]
Response time: It may take several days to get a response by email
Welsh language
If you would like emotional support in Welsh, we have a Welsh Language Line which is free to call. We also have a letter writing service in Welsh.
Self-help app
Keep track of how you're feeling, and get recommendations for things you can do to help yourself cope, feel better and stay safe in a crisis
Benefits
- Free
- Work things through in your own time
- You don't need to speak to anyone if you're not ready
Maybe not if...
- You need urgent help right now
- You want to speak to a volunteer
- Your internet connection is unreliable