Samaritans of (Tyneside) is part of Samaritans, a charity registered in England and Wales (219432) and in Scotland (SC040604) and incorporated in England and Wales as a company limited by guarantee (757372)

Welcome to The Samaritans of (Tyneside)

If something's troubling you, get in touch:

Telephone our branch:

0191-232-7272 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Newcastle Upon Tyne 15 Portland Terrace Newcastle Upon Tyne Tyne & Wear NE2 1QQ

Usual hours open to receive callers at the door:

9:00am - 9:00pm

Facilities for visitors with disabilities:

We have full disabled access including a lift and disabled toilet

Samaritans of (Tyneside) is part of Samaritans, a charity registered in England and Wales (219432) and in Scotland (SC040604) and incorporated in England and Wales as a company limited by guarantee (757372)

Samaritans of Tyneside have been in Newcastle-upon-Tyne since 1965 serving the local communities of Newcastle, Gateshead and south-west Northumberland. Now based at 15 Portland Terrace, Jesmond, NE2 1QQ, where our phones are manned 24/7 and visitors are welcome to call in at the branch between 9am and 9pm every day of the year. We are near Jesmond Metro Station and on the B1600.

Our dedicated and trained volunteers provide a listening ear for our callers who are struggling to cope with everyday life. As a branch we are always looking for support locally so that we can be there, providing a safe place for people to be themselves and talk to us off the record about whatever is getting to them.

Reaching out to the Tyneside Communities

Volunteering at the Tyneside Branch


Registered Charity Number: 219432

The Samaritans of (Tyneside) news

  • Volunteering with Samaritans of Tyneside

    Samaritans volunteering
    21st February 2018
    Are you interested in finding out more about Samaritans, the work we do and how to become a volunteer? We have Information and Recruitment sessions running in the next few weeks with new 10wk training courses start in early May. To book a place on one of open session please email: and the details will be sent to you.
  • Thank you from our volunteers

    20th December 2017
    There are have been a number of fund-raising events over the last few months and we would like to say ‘thank you’
  • Supporting the work of Tyneside Samaritans in the Geordie Community

    30th October 2017
    How can businesses and companies based in Newcastle, Gateshead and North Tyneside support the work of Samaritans? Sponsorship - adopting as Charity of the Year. How can Tyneside Samaritans help local businesses and companies? Supporting and training staff to be emotionally strong can help. For full information see the text below and the other information - Supporting Tyneside Samaritans in the Geordie Community - we need your help to help others!
  • Night Owls Volunteering

    4th October 2017
    Samaritans of Tyneside are on the hunt for volunteers to ‘light up the night’ and become volunteers to cover the over-night duties. In addition, the Branch is also looking for day-time volunteers to keep the local service running for 24hrs a day, every day, offering emotional support for people struggling to cope. If you would like to be the ‘light in the dark’ for our callers then please register for details of our Information Sessions when you will be able to find out more about the work of Samaritans and becoming a volunteer. Registration is by email: or by ringing the office number – 0191-281-3251 - and leaving your name, phone number and email address