Welcome to Samaritans of Bury St. Edmunds and West Suffolk

If something's troubling you, get in touch:

Telephone our branch:

01284 750 000 (local call charges apply)

National telephone:

116 123 (this number is free to call)

Visit our branch:

Samaritans Bury St. Edmunds 5 Northgate Business Park Off Northgate Street Bury St. Edmunds Suffolk IP33 1HP

Usual hours open to receive callers at the door:

Monday to Friday 12 noon to 9pm
Sat 4pm to 9pm
Sun 9am to 12 noon

Facilities for visitors with disabilities:

Full access is available, but please phone in advance to allow us to arrange easier access

Bury St Edmunds & West Suffolk Samaritans in the community

Set up in 1972, Bury St Edmunds & West Suffolk Samaritans has been supporting our local community for over 40 years. There are 109 volunteers in our branch ranging in age from 20 to 85, who provide a telephone and email listening service every day of the week, including some whole nights.

In 2015, we answered 26,136 calls for help.

We carry out a number of outreach activities to help us to reach people and groups who may be at increased risk of suicide and to engage with the wider public in other ways.

We are always looking for support locally so that we can be there, providing a safe place for people to be themselves and talk to us off the record about whatever is getting to them.  As well as our listening volunteers we also have branch support volunteers who do vital work that contributes to running our branch, including fundraising, administration, raising awareness and working at our many Outreach events.

Find out more about us by following the links below... Or keep scrolling down to see our latest news...!

Our Registered Charity Number is: 272928  


Samaritans of Bury St. Edmunds and West Suffolk news

  • Sing For Samaritans!

    21st October 2017
    For this special charity concert in aid of Samaritans, the Bury Bach Choir performs Fauré’s ever-popular Requiem. The consoling quality of this music, which depicts the reaching for eternal rest, has made it one of the best-loved choral works of the repertory. Prepare to be profoundly moved by the intimacy and ethereal beauty of this humble yet elegant masterpiece. Soloists Fae Evelyn and Tom Asher join us for this performance. It'll take place on Saturday 21 October at 7.30 at St Mary's Church, Honey Hill, Bury St Edmunds.