Contact us

116 123 free from any phone

01473 211133 local call charges apply

140 St Helen's Street
Ipswich IP4 2LE

Tuesday
9:30 a.m. – 10 p.m.
Wednesday
9:30 a.m. – 10 p.m.
Thursday
5:30 p.m. – 10 p.m.
Friday
9:30 a.m. – 10 p.m.
Saturday
1:30 p.m. – 10 p.m.
Sunday
1:30 p.m. – 10 p.m.

Welcome to the Samaritans of Ipswich and East Suffolk

IPSWICH Outside Branch 2019.jpg

We've been proudly supporting the local community for more than 50 years.

Most of the 80 volunteers at our branch on St Helen's Street in Ipswich are listening volunteers, who provide emotional support by phone, email, text, and by receiving branch visitors.

It doesn't stop at the branch, we also support people at local probation hostels, soup kitchens and prisons, and at major events like Suffolk Pride, Ipswich Music Day and Felixstowe Carnival.

In 2018 (Jan-Dec) this included:

  • Number of calls made: 16,436
  • No. of hours on the phones: 3,498
  • Emails: 1,002
  • SMS: 1069
  • F2F: in branch 76

Our Support Volunteers do vital work that contributes to running our branch, including fundraising, administration, raising awareness and working at our shop on Carr Street, Ipswich.

Click here for information on:

  • The history of our St Helens Street branch,
  • Fundraising and donating,
  • Our outreach and awareness activities outside the branch,
  • Our Carr Street shop,
  • How to get in touch.

Click here for the latest Branch News on:

  • What is happening at the Branch and Shop,
  • Upcoming events and talks,
  • The next Information Evening,
  • Our relationship with Ipswich Town Football Club.
Ipswich and East Suffolk Samaritans is a registered charity (1168725). Ipswich and East Suffolk Samaritans is a recognised branch of Samaritans.