Ipswich

Samaritans of Ipswich and East Suffolk

Contact us

116 123 free from any phone

0330 094 5717 local call charges apply

140 St Helen's Street
Ipswich IP4 2LE

Welcome to the Samaritans of Ipswich and East Suffolk

IPSWICH Outside Branch 2019.jpg

PLEASE NOTE THAT THE ST HELEN'S STREET BRANCH IS CURRENTLY CLOSED TO VISITORS DUE TO THE COVID-19 VIRUS - OUR CARR STREET SHOP IS NOW OPEN

We've been proudly supporting the local community for around 60 years.

Most of the 80 volunteers at our branch on St Helen's Street in Ipswich are listening volunteers, who provide emotional support by phone, email, text, and by receiving branch visitors.

It doesn't stop at the branch, we also support people at local probation hostels, soup kitchens and prisons, and at major events like Suffolk Pride, Ipswich Music Day and Felixstowe Carnival.

In a typical year we will :

  • Answer 20,000 calls
  • Spend 4,000 hours on the phone
  • Answer 2,000 emails
  • Meet 100 Face To Face Callers in the branch

Our Support Volunteers do vital work that contributes to running our branch, including fundraising, administration, raising awareness and working at our shop on Carr Street, Ipswich.

Click here for information on:

  • The history of our St Helen's Street branch
  • Fundraising and donating
  • Our outreach and awareness activities outside the branch
  • Our Carr Street shop
  • How to get in touch

Click here for the latest Branch News on:

  • What is happening at the Branch and Shop
  • Upcoming events and talks
  • Information Evenings
  • Our relationship with Ipswich Town Football Club

Our privacy statement

At Samaritans, privacy is at the heart of what we do. We are committed to protecting your privacy and the personal information that we hold. Read our privacy statement here.

Ipswich and East Suffolk Samaritans is a registered charity (1168725). Ipswich and East Suffolk Samaritans is a recognised branch of Samaritans.