Durham

Our branch is situated in Durham City and we are a short walk from Durham railway station and Durham bus station.

We have been providing support to telephone callers and visitors for over 50 years and also offer email support for those who find it easier to communicate this way. Our service is needed as much today as it was back in 1971 and every year, we take around 25,000 calls from people going through difficult times.

We work closely with Durham University, providing training and support to Nightline, a student-run listening service for students. Our volunteers provide training to prison listeners in Durham and Low Newton prisons. We regularly liaise with staff at Durham and Chester le Street railway stations to promote our service to passengers and staff, and we also give talks to local schools, colleges and community groups.

We can also be found at important annual events such as the Durham Miners’ Gala, Durham Pride and the Great North Run. Our volunteers and supporters are also involved in regular fundraising events.

We are always looking for new volunteers for both listening and support roles, so whatever skills you have to offer, please do get in touch. We run Information Sessions and Selection events where you will receive a very warm welcome and the opportunity to learn more about the work we do.

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